Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian Candelaria

Bakersfield,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy as well was maintaining the most positive interactions with clients. A Dedicated candidate with 2 years of experience providing support to animals. Skilled in handling temperamental animals with relative ease and gentleness as well as meeting task deadlines. Highly organized and works well in team environments.

Overview

8
8
years of professional experience

Work History

Veterinarian Receptionist

Non - Profit Spay And Neuter Clinic
01.2024 - Current
  • Maintained detailed diagnosis and treatment records for future reference.
  • Maintained a high standard of cleanliness within the clinic facility by adhering to strict sanitation protocols.
  • Educated pet owners on proper care techniques, such as Aftercare/handling pets after surgery and proper administration as required for prescribed medications.
  • Handled cash and voucher transactions and maintained sales and payments records accurately.
  • Restraining and handling pets of all different temperaments
  • Maintaining the utmost care for Patient and clients during their experience in the clinic
  • Interacted with Rescues, Shelters and organization personnel to receive orders, direct activities, and communicate instructions. (i.e cat people, shafter animal control, city of bakersfield, kern humane, START org.)
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Contributed to team success by cross-training in various roles, providing backup support when necessary.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Veterinarian Receptionist

Critters Without Litters Spay
07.2021 - 12.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided pet owners with excellent customer service and compassionate care for animals.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Restrained animals for examination and treatment.
  • Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
  • Promoted a stress-free environment for patients by utilizing low-stress handling techniques during examinations and treatments.

General Manager

Deli Delicious
04.2017 - 12.2021
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
  • Motivated staff to perform at peak efficiency and quality.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Purchased food and cultivated strong vendor relationships.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Set clear expectations and created positive working environment for employees.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Retail Sales Associate Worker

Zumiez
10.2020 - 07.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Registered Veterinarian Technician

Bakersfield College
Bakersfield, CA
05.2026

Centennial High School
Bakersfield, CA
05.2017

Skills

  • Medication Administration

  • Effective owner communication

  • Multitasking

  • Dependable and Responsible

  • Social Perceptiveness

  • Calm Under Pressure

  • Vaccination protocols

  • Animal restraint

  • Telephone skills

  • Customer/Client relations

Timeline

Veterinarian Receptionist

Non - Profit Spay And Neuter Clinic
01.2024 - Current

Veterinarian Receptionist

Critters Without Litters Spay
07.2021 - 12.2024

Retail Sales Associate Worker

Zumiez
10.2020 - 07.2021

General Manager

Deli Delicious
04.2017 - 12.2021

Registered Veterinarian Technician

Bakersfield College

Centennial High School
Vivian Candelaria