Licensed Optician
Designer Eyes
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Ensured compliance with state regulations by maintaining up-to-date licensure as a Licensed Optician.
- Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
- Participated in continuing education opportunities to stay current on industry trends, advancements in technology, and emerging best practices.
- Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
- Managed inventory levels to ensure adequate stock of lenses, frames, contact lenses, and accessories.
- Streamlined patient record management by implementing an efficient filing system for easy access and retrieval.
- Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.
- Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
- Collaborated with the optometrist to create a seamless experience for patients during eye exams and prescription updates.
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.
- Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
- Trained new employees on industry best practices, company policies, and equipment operation to maintain a high standard of service.
- Minimized wait times for customers by efficiently managing appointments and walk-ins with a well-organized schedule.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Maintained safe, clean and organized environment to increase patient comfort.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Learned new catalog of items to present current options to patients.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
