Vivian Chukwumaeze
Inficare Technologies
Stoughton,MA
1
Certification
20
years of professional experience
Experienced group home professional manager with strong focus on team collaboration and achieving results. Skilled in staff management, program development, and resident care. Known for adaptability and reliability in dynamic environments. Equipped with excellent communication and organizational abilities, fostering supportive efficient workplace, and creating supportive atmosphere for residents.
Work History
Community Outreach Worker
3 Years 5 Months- Performed administration of medication to people serve in the community who need support
- Scheduling of health care providers appointments for people serve
- Assist with insurance navigation
- Meet with people serve weekly
- Assist people serve in searching for therapist, psychiatry, housing benefits, and primary care provider
- Assisting people serve with ride to their doctors appointment
- Call people serve to remind them of their appointments
- Assist people serve with housing applications, immigration application and searching for new providers when needed
- Assist people serve with renewing their expired IDs
- Assist people serve who need of DTA, SSI benefits, and housing vouchers
- Assist people serve in scheduling for visiting nurse, homemaker and rides if their health care plan covers it
- Assist people serve with reduce fare, and PT1 ride application
- Documentations of every in-person visits or phone conversation
Mental Health Worker/Shattuck Hospital
6 Years 3 Months- Safety checks for clients in the unit hourly
- Performed ligature risk check to clients in the unit
- One to one observation for the safety of patient and staffs working in the unit
- Take up to 5 clients out for fresh air walk
- Encourage clients to take their shower
- Encourage clients to be of good behavior and work on their goals on getting discharge and going back to the community to be a better person
- Communicate with clients to know what they would like to do after discharge and how to be of good behavior so they don’t return to the hospital.
Direct Caregiver
6 Years 6 Months- Administer bedside or personal care, such as personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform housekeeping duties, such as cooking, cleaning, and laundry.
- Advise clients on issues such as household cleanliness, hygiene and nutrition.
- Provide clients with communication assistance.
- Assist clients in bathing, dressing and grooming.
- Monitored client health and report changes to healthcare professionals or family members for timely interventions.
- Managed challenging behavior effectively through de-escalation techniques and crisis intervention strategies1.
- Supported clients'' physical health by assisting with exercises, mobility, and medication management.
- Coordinated meal planning for specialized diets while adhering to nutritional guidelines set forth by healthcare providers.
- Documented client progress regularly, sharing updates with healthcare teams and family members as appropriate.
Program Manager
1 Year 11 Months- Managed a group with 9 clients, and working with the people serve in achieving their goals
- Administration of medications if needed, also making sure medications are administered correctly and documented
- Discontinue and disposed of medications that are expired or being discontinued by provider
- Coordinate with therapists, psychiatrists, case managers, and primary care doctors
- Ensure residents are attending their medical appointment
- Conduct staff meeting, and supervision
- Handle scheduling to make sure the program is staffed at all time
- Make sure all staff license are up to date, and send reminder to staff that their license are about to expire to sign up for renewer
- Keep accurate records of medication logs, incident reports, progress notes, and financial records for residents
- Oversee safety, cleanliness, maintenance, and making sure food is always available in the program
- Manage the budget for the program, buying groceries, and cleaning supplies
- Facilitate community outings, social activities, and family contact
- Help residents access benefits, transportation, education, and employment opportunities
- Handle interviews for potential incoming staff
- Prepare for licensing inspections and audits, correct any deficiencies
- Completing mandated reporting for abuse, and neglect
- Coordinate transportation to appointment, work, or community activities
- Coordinate monthly house meeting with residents
Engagement Partner 1
1 Year 7 Months- Performed administration of medication to people serve in the program
- Scheduling of health care providers appointments for people serve
- Assisting people serve with ride to their doctors appointments
- Coordinating 1 house meetings with people serve and knowing what changes they want in the program
- Updating mediation change in the system and printing out new medication sheets
- Calling people serve providers and pharmacy for new orders
- Making sure all new medication orders are signed by providers
- Discontinued of medication in the system and disposal of discontinued medication with the program manager
- Medication counts
- Keeping the program clean
Manager/Accountant
5 Years 8 Months- Report to management regarding the finances and establishment of the company.
- Develop, implement, modify, and document recordkeeping and accounting systems.
- Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
- Documents financial transactions.
- Preparing salary for the 28 staffs in the company.
- Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities.
- Survey operations to ascertain accounting needs and to recommend, develop, or maintain solutions to business and financial problems.
- Led team in operational strategy development, enhancing efficiency and productivity across departments.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
- Collaborated with cross-functional teams to align objectives, improving overall project execution and delivery timelines.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined accounting processes, improving efficiency in financial statement preparation and analysis.
Education
Associate Degree - Nursing prerequisites
Higher National Diploma - Business Administration
High School Diploma
Skills
Good communication
Active listening
Problem-solving
Creativity
Decision making
Interpersonal communication
Caregiving
Bookkeeping
Medication administration (8 years)
Home Care
Senior Care
Cleaning Experience
Computer skills (15 years)
Program Management
Hospital Experience
Certification
- MAP Certification February 2021 to January 2025 Medication administration certificate
- Driver's License January 2023 to March 2028 Good and clean driving record
- CPR AND FIRST AID May 2022 to April 2024
- Crisis management
Timeline
Community Outreach Worker
Vinfen corporation
01.2023 - CurrentRead More
Program Manager
Baycove Human Services
02.2021 - 01.2023Read More
Mental Health Worker/Shattuck Hospital
Inficare Technologies
03.2020 - CurrentRead More
Engagement Partner 1
Bay Cove Human Services
06.2019 - 01.2021Read More
Direct Caregiver
Unicare
09.2018 - 03.2025Read More
Manager/Accountant
Mito Water
09.2006 - 05.2012Read More
Delta State
High School Diploma
Read More
Roxbury Community College
Associate Degree from Nursing prerequisites
Read More
OSISATECH Polytechnic
Higher National Diploma from Business Administration
Read More