Vivian Colazo
Queen Creek,AZ
Summary
Compassionate, skilled, and bilingual Dental Hygienist with 12+ years of experience in fast paced dentistry. Expert at performing prophylaxis and periodontal disease with laser treatment. Focused on building relationships with patients and providing comprehensive education to treat an prevent oral care education. Compassionate and understanding in providing preventive and restorative care while working to raise awareness of dental hygiene and oral care with individuals and families.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Hygienist
John A Garza DDS PC
04.2014 - 11.2022
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Applied fluoride treatments to strengthen tooth enamel and prevent cavities in both children and adults.
- Utilized advanced digital radiography techniques to capture high-quality images for diagnostic purposes.
- Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
Dental Hygienist
Spring Family Dental
06.2013 - 01.2015
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Maintained accurate medical and dental records by documenting important patient data in dentrix.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
Dental Front Office Receptionist
John A Garza DDS PC
11.2008 - 05.2013
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
- Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed patient billing processes for timely, accurate payments.
- Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
Dental Front Office Receptionist
Seville Family Dentistry
08.2006 - 11.2008
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
Education
Associate of Arts -
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZAssociate of Science - Dental Hygiene
Carrington College - Phoenix
Mesa, AZ06.2012
Skills
- Laser Certified
- Local Anesthetic Certified
- Dentrix software proficiency
- Periodontal Therapy
- Prophylaxis
- Local anesthesia administration
- Full Mouth Radiographs
- Oral Cancer Screening
- Sealant Application
- Digital Radiographs
- Fluoride Treatments
- Front Office Experience
Certification
- Laser Certified
- Anesthesia Certified
Languages
Spanish
Native or Bilingual
Timeline
Dental Hygienist
John A Garza DDS PC
04.2014 - 11.2022
Dental Hygienist
Spring Family Dental
06.2013 - 01.2015
Dental Front Office Receptionist
John A Garza DDS PC
11.2008 - 05.2013
Dental Front Office Receptionist
Seville Family Dentistry
08.2006 - 11.2008
Associate of Arts -
Maricopa Community Colleges - Chandler-Gilbert Community College
Associate of Science - Dental Hygiene
Carrington College - Phoenix
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