Vivian Creasor

Successfully spearheaded efforts to enhance brand awareness by networking with local and national news and TV outlets to expand brand awareness.

Expanded market reach with targeted marketing campaigns and strategic partnerships.

Developed a high-performing team through effective recruitment, training, and performance management.

Boosted Restaurant revenue 45% by identifying new business opportunities and marketing product offerings.

Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.

Mitigated risks by developing comprehensive contingency plans for various potential scenarios.

Delivered exceptional social media marketing campaigns under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.

Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

Responsible for Payroll Management, prepared bi-weekly payroll and ensured compliance timeliness and accuracy.

Management of HRIS System and Restaurant recruitment and retention.

Developed and implemented marketing strategies to generate new customers and increase sales and profit margins by 45%.

Initiated 3rd Party delivery services to increase overall sales, and increase brand recognition.

Managed company website, and online ordering platform to ensure seamless processing for online customers.

Managed bi-weekly payroll and maintained all administrative audits, business licenses and inspections.

Coordinated special events, caterings and networking with local media outlets.

Responded to all social media requests, reviews, and concerns in regards to our products and services offered.

Managed student financial aid directors and business managers, and ensured compliance with federal guidelines.

Collaborated with academic departments to enhance student awareness of financial aid options.

Conducted training sessions for staff members on new systems or procedures relating to financial aid services.

Monitored changes in legislation that affect the administration of student financial aid programs.

Coordinated audits conducted by internal and external auditors.

Authored presentations and documentation for distribution to current and prospective students.

Reviewed financial aid appeals, issuing secondary and final judgments on award packages.