Compassionate and adaptable nursing support expert known for enhancing patient experiences. Proven ability to lead teams, improve care quality, and implement effective training initiatives to ensure the highest standards of patient care.
Overview
2026
2026
years of professional experience
Work History
Nursing Support
Mountain Comprehensive Health Corporation
Whitesburg, KY
09.2024 - 12.2025
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Assisted with trainings and onboarding of new nursing support technicians, sharing best practices and providing guidance as needed.
Delegated tasks appropriately to nursing support staff while maintaining accountability for overall patient outcomes.
Maintained current knowledge of latest industry trends, research, and best practices in nursing support through regular attendance at ongoing education opportunities and professional development sessions.
Increased efficiency in the nursing unit through effective delegation and supervision of nursing support staff.
Enhanced patient care quality by providing compassionate and personalized nursing support to diverse populations.
Enhanced patient satisfaction by providing timely and efficient telephonic nursing support.
Enhanced patient satisfaction by delivering compassionate and empathetic nursing support to individuals of all ages.
Enhanced patient care by effectively managing nursing support staff and delegating tasks appropriately.
Improved patient satisfaction by providing compassionate nursing support and addressing concerns promptly.
Delegated tasks to nursing support staff as appropriate, ensuring efficient utilization of resources and optimal patient care.
Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
Registered Nurse
Letcher Manor Nursing Home
Whitesburg, KY
2019 - 2022
Supervised junior nursing staff, providing mentorship and guidance in clinical practices.
Implemented infection control protocols, improving compliance rates across the facility.
Led quality improvement initiatives to enhance service delivery and patient satisfaction scores.
Conducted regular training sessions for staff on best practices in patient care and safety measures.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Evaluated patient histories, complaints, and current symptoms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Registered Nurse
Heritage Hall Nursing Home
Clintwood, VA
12.2018 - 05.2021
Administered medications and monitored patient reactions to ensure safety and effectiveness.
Assisted in developing individualized care plans based on patient assessments and needs.
Collaborated with interdisciplinary team to enhance patient outcomes through coordinated care.
Educated patients and families on health management and post-discharge care instructions.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Educated family members and caregivers on patient care instructions.
Managed patients recovering from medical or surgical procedures.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse
Pikeville Medical Center
Pikeville, KY
05.2009 - 2013
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Recorded details regarding therapies to keep patient charts updated.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Investigated and resolved issues affecting hospital operations and patient care.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Evaluated patient histories, complaints, and current symptoms.
Educated patients and families on health management and post-discharge care instructions.
Educated family members and caregivers on patient care instructions.
Registered Nurse
Jenkins Community Hospital
Jenkins, KY
05.1989 - 04.2009
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Monitored patient reactions after administering medications and IV therapies.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Implemented care plans for patient treatment after assessing physician medical regimens.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Implemented infection control protocols, improving compliance rates across the facility.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Assisted in developing individualized care plans based on patient assessments and needs.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Managed patients recovering from medical or surgical procedures.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Recorded details regarding therapies to keep patient charts updated.
Educated patients and families on health management and post-discharge care instructions.