Vivian Dy
Union City,CA
Summary
Dynamic Case Manager with a proven track record at Social Vocational Services, adept at problem-solving, and case documentation. Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
28
28
years of professional experience
Work History
Case Manager
Social Vocational Services
03.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Home Health Aide/ Care Giver
At Home Support Senior Care
06.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Overnight Modular Team Associate
Walmart
08.2018 - 09.2021
- Collaborated effectively with management and team members, fostering positive working relationships that contributed to overall store success.
- Showcased strong problem-solving abilities when faced with unexpected challenges during modular resets, devising effective solutions to complete tasks on time.
Job Coach
Ciwp
05.2019 - 09.2020
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
National Project Manager
Philippine Red Cross
01.2012 - 09.2017
- Achieved project objectives through meticulous planning and effective communication with team members.
- Mentored junior team members to develop their skills and advance their careers in project management.
- Enhanced stakeholder engagement through regular updates, presentations, and progress reports on project status.
- Successfully managed multiple complex projects simultaneously while adhering to strict deadlines and budget constraints.
- Conducted thorough post-project evaluations to identify areas of improvement for future endeavors.
Dialysis Nurse
Eastern Marikina Dialysis Center PH
03.2013 - 04.2017
- Streamlined communication between nursing staff and physicians, ensuring timely updates on patient progress and effective adjustments to treatment plans as needed.
- Provided compassionate support to patients during difficult emotional periods, fostering a positive
- Increased patient satisfaction scores by consistently delivering exceptional clinical care and addressing patient concerns promptly.
Proprietor/ Owner
Auto Supply Mechadise
01.2000 - 12.2010
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Provided customer service on accounts and resolved problems.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
2D Animator/ Inbetweener
Toon City Animation
05.1997 - 12.2010
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Provided customer service on accounts and resolved problems.
Education
Bachelor Of Science In Nursing - Nursing
04.2011
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager - Social Vocational Services
03.2021 - Current
Home Health Aide/ Care Giver - At Home Support Senior Care
06.2020 - Current
Job Coach - Ciwp
05.2019 - 09.2020
Overnight Modular Team Associate - Walmart
08.2018 - 09.2021
Dialysis Nurse - Eastern Marikina Dialysis Center PH
03.2013 - 04.2017
National Project Manager - Philippine Red Cross
01.2012 - 09.2017
Proprietor/ Owner - Auto Supply Mechadise
01.2000 - 12.2010
2D Animator/ Inbetweener - Toon City Animation
05.1997 - 12.2010
University of Santo Tomas (UST) - Bachelor Of Science In Nursing, Nursing
Similar Profiles
Eliz RamirezEliz Ramirez
Packing Associate at Social Vocational ServicesPacking Associate at Social Vocational Services
Janel RodriguezJanel Rodriguez
Community Inclusion Facilitator at Social Vocational ServicesCommunity Inclusion Facilitator at Social Vocational Services
Magdalena RosalesMagdalena Rosales
Community Inclusion Facilitator at Social Vocational ServicesCommunity Inclusion Facilitator at Social Vocational Services
Jessica CeballosJessica Ceballos
Community Inclusion Facility at Social Vocational ServicesCommunity Inclusion Facility at Social Vocational Services
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines