Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Vivian Feticher

Erlanger,KY

Summary

Technician with ability to read and interpret wiring schematics and diagrams to isolate system malfunctions. Identify malfunctions through visual and B.I.T. interfaces to repair and reset operational system equipment. Utilize time management to quickly resolve malfunctions and repair as needed to minimize cost and operational downtimes meeting overall operational goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Mechatronics and Robotics Technician

Amazon Air
10.2023 - Current
  • Plan Preventative Maintenance, Reactive Maintenance and Proactive maintenance work orders for up to two weeks ahead of time.
  • Shift work load so preventative maintenance work orders stay ahead of the end date to allow less room for preventative maintenance work orders passing their due date.
  • Trained multiple Senior Mechatronics and Robotics Technicians, Mechatronics and Robotics Technicians on planning, work order allocation, and job performance skills.
  • Assess multiple plans, find common middle ground for most efficient methods with multiple plans.
  • Lead multiple SEV 1's and SEV 2's to keep the floor active while equipment was engaged with by Technicians.
  • Adapted to sudden workloads and multitasked on high-priority projects while maintaining a 100.
  • Took the initiative to create and implement a knowledge-sharing platform to streamline troubleshooting processes, increasing team efficiency.
  • Diagnosed failure modes for mechanical components using predictive analysis tools, reducing maintenance costs by $10,378,865.00 annually.
  • Trained junior technicians in troubleshooting principles and repair strategies, decreasing response time to failures by 80%.
  • Led repairs, diagnostics, and troubleshooting of complex electro-mechanical systems, consistently minimizing downtime to less than 30 hours.
  • Rebuilt planning quip to track metric data requiring labor utilization and planned work orders.
  • Taken hands off approach to allow newer technicians be in more of a lead position for repairs while guiding through decision making.
  • Use multiple graphs to track metrics across multiple equipment for diagnostic use and/or troubleshooting purposes.
  • Deep diving data metrics and codes given by the AWCS system to monitor sorter performance issues.
  • Utilization of Operations data metrics in conjunction with Maintenance Data Metrics to find hidden issues.

Maintenance Technician II

Amazon Fulfillment Centre (GYR1)
03.2022 - 10.2023
  • Perform preventative maintenance and troubleshooting tasks on Mechanical and Electrical Conveyance, Robotics, Smart-Pac 3.X, Best Flex Conveyors, SL2 Slat Sorters, SC3 Sorter, and AFE Rebin station touched focused lightbars.
  • Assess daily and weekly preventative maintenance work orders for entire week of technicians on current shift.
  • Assess Weekly facility specific Critical 0 work orders, 4 week, 13 week, 26 week and 52 week to be completed on scheduled start date.
  • Respond to maintenance related calls utilizing time efficiency that all calls are met.
  • Proactively engage in SEV 2 events to troubleshoot and repair equipment in timely manner to prevent production loss for operations.
  • Trained multiple newer Maintenance Tech II's and Mechatronics Robotics Apprentices on belt repair, lacing, roller repair and replacement. Additional troubleshooting of PiCon's and Rebin touch light bars, diagnosing abnormal sounds and temperatures of rollers and motor/gearbox bearings.
  • Plans and prioritizes preventative maintenance and repair work orders to find best time efficiency completion.

Robotics Operator

Amazon Fulfillment Centre (GYR1)
12.2020 - 03.2022
  • Prepared machines to begin production cycles and properly adjusted settings.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Managed and supervised daily activities of four team members to verify fulfillment of customer orders and adherence to general warehouse operations.
  • Established and enforced 5S program. Successful in increasing line efficiency and dropping accidents to Zero per quarter.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Train associates as needed for the RWC4 Robotic Work Cell. (Including two Process Assistants (L3), recertified one Learning Trainer and trained one Tier 1 associate who is now a Process Assistant (L3).)
  • Basic Knowledge of Conveyance System and operation to reduce downtime and need for Reliability, Maintenance and Engineering. (Photo-Eye alignment and function, manual override for transhipment sorter. Advanced troubleshooting, escalated to RME team for troubleshooting and repair.)
  • Knowledge of Robotic Arm EOAT and the various sensors included. (Tote Present Sensors, Over Height Plate Sensors, Camera Lens, Grippers and Clamps.)
  • Optimized Robotic Workcell efficiency utilizing metrics to adjust for operational tasks by manually allocating sortations to pallet locations.

Electronic Warfare Technician

United States Air Force
09.2010 - 09.2014
  • Inspected and tested electronic systems to diagnose issues, using oscilloscopes and voltmeters.
  • Aided Senior Leadership by developing status documents on equipment maintenance and repairs.
  • Requisitioned, received, stored and documented unit equipment and supplies.
  • Tested, repaired and updated equipment systems and components to meet current and expected demands.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Extensive troubleshooting and repair of Radio Frequency and Infrared based countermeasure systems, using wiring diagrams via hard copy and technical manual and electronic technical manuals.
  • Extensive knowledge of wire repair and preventative maintenance of wiring through use of visual and wiring schematics/diagrams.

HVAC Technician

Absolute Heating & Air
05.2006 - 05.2008
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Installed heating, air conditioning and ventilation equipment and tested for proper operation.
  • Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
  • Disassembled units, repaired broken components and restored to operating condition.
  • Repaired and replaced condensers, compressors and equipment for residential customers.
  • Adept at reading blue prints for electrical equipment.

Education

High School -

LISA Academy West High School
Little Rock, AR
01.2010

Skills

  • Safety Protocols
  • Experience operating complex machinery
  • Maintenance Services
  • Blueprint and Schematic Interpretation
  • Documentation Ability
  • Quality assurance standards
  • Preventative maintenance
  • Equipment Operation
  • Time Management
  • Team Management
  • Computer operations
  • Working collaboratively
  • Decision-making
  • Communication
  • Training & development
  • Analytical Thinker

Certification

  • Electronics Principles, USAF
  • Electronic Warfare Subsystems, USAF
  • Qualified Airframe Specific Systems (MC-130H, MC-130P, AC-130U, AC-130H, AC-130W), USAF
  • Fearless Facilitator
  • Field Trainer for Transnorm
  • Qualified Electrical Evaluator
  • Hoisting and Rigging Certified
  • Fall Competent Certified
  • Competent Scaffolding Inspector
  • RWC4 Certification, Amazon
  • RWC4 Trainer Certification, Amazon
  • Trailer, Dock and Release, Amazon
  • Jam Clearing Certification, Amazon
  • Ladder Safety and Usage, Amazon
  • Maintenance TAC Training 101/201, Amazon
  • Environmental Safety Training, Amazon
  • Maintenance TAC Training 301, Amazon

Accomplishments

  • Meritorious Unit Award w/ one device.
  • Afghanistan Campaign Medal w/ Service Star.
  • Non-Article 5 International Security Assistance Force (ISAF) Nato Medal

Timeline

Senior Mechatronics and Robotics Technician

Amazon Air
10.2023 - Current

Maintenance Technician II

Amazon Fulfillment Centre (GYR1)
03.2022 - 10.2023

Robotics Operator

Amazon Fulfillment Centre (GYR1)
12.2020 - 03.2022

Electronic Warfare Technician

United States Air Force
09.2010 - 09.2014

HVAC Technician

Absolute Heating & Air
05.2006 - 05.2008

High School -

LISA Academy West High School