Overview
Work History
Education
Skills
Degree
Fax
Training
Websites
Professional Affiliations Awards
Education Certifications
Timeline
Generic

Vivian F. Patton

Anchorage,USA

Overview

30
30
years of professional experience

Work History

Behavioral Health Coulselor Addiction

Headway Emotional Health
Anchorage, Alaska
09.2025 - Current
  • Conducted individual counseling sessions for clients with emotional and behavioral challenges.
  • Developed and implemented personalized treatment plans tailored to client needs.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care.
  • Provided crisis intervention support during emergencies or critical situations.
  • Documented client progress and maintained accurate case records in compliance with regulations.
  • Educated clients on coping strategies and mental health resources available in the community.
  • Actively listened to patients' stories without judgment while providing empathy and understanding.
  • Attended conferences and seminars related to behavioral health topics for continuing education purposes.
  • Evaluated effectiveness of therapeutic interventions by conducting periodic reviews of patient charts.
  • Monitored client progress through regular follow-up appointments or phone calls.
  • Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
  • Conducted psychosocial assessments to identify areas of need and develop appropriate interventions.
  • Addressed challenging behaviors through positive reinforcement strategies while maintaining professional boundaries.
  • Encouraged participation in activities outside the office setting that promote socialization, independence or self-care skills.
  • Collaborated with other healthcare professionals in the development of clinical care plans.
  • Adapted therapies according to individual needs by incorporating creative elements such as art or music into sessions.
  • Provided referrals for community resources such as social services agencies or job training programs.
  • Developed individualized treatment plans for clients based on assessment of their needs.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
  • Collected information about clients through interviews, observation, or tests.
  • Modified treatment activities or approaches as needed to comply with changes in clients' status.
  • Conducted programs to prevent substance abuse or improve community health or counseling services.
  • Gathered and researched information about community mental health needs or resources used in conjunction with therapy.

Clinical Director

Cook Inlet Council on Alcohol and Drug Abuse (CICADA)
06.2015 - Current

CEO Counselor Supervisor

Resolution Services Office Of Vivian Patton
Anchorage, Alaska
10.2007 - Current
  • Directed strategic initiatives to enhance organizational effectiveness and service delivery.
  • Fostered partnerships with community stakeholders to improve client outreach and engagement.
  • Oversaw financial management, ensuring sustainable budgeting and resource allocation.
  • Implemented policies to ensure compliance with regulations and ethical standards.
  • Led team meetings to align departmental goals with overall organizational objectives.
  • Evaluated performance metrics to drive continuous improvement in service quality.
  • Championed staff development programs to enhance skills and knowledge within the team.
  • Advocated for clients' needs by analyzing feedback and adjusting services accordingly.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Developed and implemented strategic business plans to increase company profitability.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Developed strategies for improving customer service standards throughout the company.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Represented the organization at conferences, events, and networking activities as needed.
  • Established policies and procedures that promoted an ethical work environment.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Spearheaded internal initiatives designed to foster collaboration among staff members.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Signed and approved budgets for new funding and program initiatives.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Worked with SEC to file amendments and achieve compliance targets.
  • Supervised counseling staff to ensure compliance with best practices.
  • Developed training programs to enhance counselor skills and knowledge.
  • Conducted regular performance evaluations for team members.
  • Facilitated team meetings to discuss client cases and strategies.
  • Managed scheduling and coordination of counseling services for clients.
  • Collaborated with community organizations to support client needs.
  • Implemented quality assurance processes to maintain service standards.
  • Provided direct counseling support during high-demand periods for clients.
  • Developed strategies to improve overall client outcomes and satisfaction levels.
  • Supported counselors in developing individualized treatment plans.
  • Provided guidance on best practices for ethical decision-making within the organization.
  • Created an environment that fostered open dialogue between supervisors and counselors.
  • Ensured compliance with applicable laws, regulations, policies, procedures, and standards of care.
  • Performed quality assurance checks on all documentation completed by counseling staff.
  • Monitored caseloads to ensure proper allocation of resources among counselors.
  • Participated in regular case consultation sessions with counseling staff.
  • Provided direct clinical supervision to counseling staff.
  • Managed CRM systems to track leads and customer interactions effectively.
  • Created compelling proposals and presentations for potential clients.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Collaborated with sales team members to identify target markets and develop sales strategies.
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Trained junior staff on business development best practices and strategies.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
  • Negotiated contracts with clients for new business development initiatives.
  • Identified areas of improvement within existing processes to optimize performance outcomes.
  • Analyzed competitor activities in order to understand industry trends and dynamics.
  • Created presentations on the company's services, products, pricing plans and marketing campaigns.
  • Participated in trade shows, conferences, and other events to promote company's products or services.
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Greeted and assisted customers to foster positive experiences.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Recruited, hired and trained new hires to optimize profitability.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Recognized security risks to properly handle situations.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Posed as models for advertising, artistic creation and display of goods.
  • Reduced process lags by training employees on best practices and protocols.
  • Developed and implemented training programs for new healthcare professionals.
  • Supervised clinical staff to ensure compliance with regulatory standards.
  • Conducted performance evaluations to assess staff competencies and needs.
  • Reviewed patient treatment plans for adherence to best practices.
  • Monitored clinical operations for efficiency and quality improvement opportunities.
  • Provided guidance and support to staff in complex case management situations.
  • Actively sought out continuing education opportunities related to clinical practice areas.
  • Provided direct supervision of clinical staff, including orientation, training and development of employees.
  • Participated in team meetings to discuss best practices for client care.
  • Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
  • Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
  • Coordinated weekly work schedules for department employees.
  • Developed policies and procedures related to clinical operations for the facility.
  • Maintained accurate documentation of client progress within the Electronic Health Record system.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Interviewed applicants and made recommendations for new hires.
  • Investigated complaints from clients or families concerning their care or treatment.
  • Participated in quality improvement initiatives aimed at enhancing outcomes for clients served by the facility.
  • Ensured that all safety protocols were followed at all times in the facility.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Provided consultation services to other departments or organizations regarding clinical matters.
  • Provided routine management and emergency response.
  • Collaborated with multidisciplinary teams to ensure continuity of care for clients.
  • Participated in professional development opportunities to stay current with clinical practices and leadership strategies.
  • Analyzed clinical data to identify trends, improve outcomes, and inform strategic planning.
  • Addressed and resolved any issues related to clinical staff performance or patient care.
  • Established a supportive and collaborative work environment, promoting team cohesion and high morale.
  • Reviewed and approved clinical documentation for accuracy and compliance with regulatory requirements.
  • Coordinated with external stakeholders, including insurance providers and referral sources, to optimize patient services.
  • Ensured the maintenance of patient confidentiality and adherence to HIPAA regulations.
  • Oversaw the recruitment, hiring, and onboarding of clinical staff, ensuring a high level of competence and professionalism.
  • Developed and managed the clinical department budget, optimizing resource allocation for maximum efficiency.
  • Implemented technology solutions to streamline clinical operations and improve patient care delivery.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Explained policies, procedures and services to patients.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.

Owner/Consultant/Counselor

Resolution Services Office of Vivian Patton
Anchorage, USA
10.2007 - Current
  • Company Overview: www.resolutionak.com
  • Substance Abuse Assessment and Treatment using ASAM and DSMIV TR
  • Custody Investigations in domestic relation cases.
  • Partnering in adoption services providing home studies and consultations.
  • Expert testifying regarding child protections and substance abuse issues.
  • Family counseling working in recovery of substance abuse issues.
  • Individual counseling, SAP evaluations, Recovery Support Services.
  • Www.resolutionak.com

Social Worker

State of Alaska- Office of Children Services
Anchorage, USA
06.2001 - 01.2008
  • Extensive background with complex systems in working with high-risk clients.
  • Safety Assessment of families focusing on reunification and preventative removal.
  • Permanency planning, cases management, adoption, guardianship and APPLA.
  • Adoption Specialist and lead coordinator of National Adoption Day Event.
  • Court documents, in oral and written formats principled in excellence.
  • Compassionate and caring practice with difficult and challenging families.

Assessment Counselor

Alaska Women's Resource Center
Anchorage, USA
12.2000 - 07.2001
  • Assessments using DSMIV and ASAM criteria for Office of Children Services.
  • Coordination of treatment placement and staffing with OCS Social workers to support client's recovery.
  • Developed good working relationships with OCS Social workers and worked closely with the Investigation unit.

Counselor- then contract opened site in Anchorage

Cook Inlet Council on Alcohol and Drug Abuse (CICADA)
Kenai, USA
12.1998 - 05.2000
  • Assessment using DSMIV and ASAM criteria then individualization of client's care formulizing treatment plans, case management and coordination with other community organizations based on client's strengths and needs.
  • Lead counselor in working with the Dually Diagnosed population in conjunction with the local community mental health agency, Central Peninsula Counseling Services and Community Outreach Program.
  • Participated in the development of a new program design with creating and implementing curriculum.
  • Developed excellent relationships with referral sources Corrections, ASAP, and OCS.
  • Created an environment that was safe, supportive, and conducive to learning for all students.
  • Provided individual and group counseling sessions for clients.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Advocated for clients' needs within the healthcare system and community resources.
  • Maintained detailed records of client progress in compliance with agency standards.
  • Educated clients on coping strategies and relapse prevention techniques.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care services.
  • Conducted intake assessments to evaluate client eligibility and treatment requirements.
  • Facilitated support groups to foster community and shared experiences among clients.
  • Developed treatment plans tailored to client needs and recovery goals.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Implemented therapeutic techniques such as cognitive-behavioral therapy, dialectical behavior therapy, and mindfulness training into practice.
  • Monitored clients' daily activities and responded appropriately when needed.
  • Developed crisis intervention strategies for individuals facing difficult situations or events.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
  • Facilitated workshops and seminars on mental health awareness, stress management, and coping strategies.
  • Led support groups for specific client populations, such as those with addiction, grief, or chronic illness.
  • Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
  • Met with clients to understand individual needs and develop personalized counseling plans.
  • Referred individuals to outside resources and services for additional support.
  • Coordinated resources to support clients and help each achieve targets.
  • Counseled clients physical, mental factors impacting personal success.
  • Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
  • Helped couples work through serious issues and restore relationships or part amicably.
  • Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
  • Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
  • Consulted on outside cases using personal expertise in diagnoses.
  • Delivered treatments to improve client functionality and environmental adjustment.

Lead Counselor

Rogue Recovery Programs
Grants Pass, USA
09.1995 - 04.1998
  • Designed Outreach Program in rural out stationed community coalition for Oregon JOBS Program's substance abuse contracted services.
  • Consulted with multidisciplinary team for community staffing and interventions in working with the multiple barriers faced by Welfare recipients and Child protection clients to move toward family reunification and employment goals.
  • Managed and supervised employees and performed all duties related to three programs while employed by this agency: Family Advocacy Support Team's, Oregon JOBS Program's Substance Abuse components and the Freedom House- Transitional housing for women and children.
  • Instructed Anger Management, Survival Skills, and Codependency Classes in Welfare Reform's menu of services.

Student Service Assistance

Rogue Community College
Grants Pass, USA
05.1995 - 07.1996
  • Coordinated new student orientation and placement testing.
  • Supported registration procedures and counseled individuals of various programs offered in local community and across the state of Oregon.
  • Academic Advising with coordination of counseling staff on campus.
  • Information specialist assisting in enrollment and navigation of new students.
  • Teamed with student government in on-campus projects in support of college themes and fundraising.

Education

Bachelors of Science - Liberal Studies BS Social Work & Psychology

Excelsior College
Albany, New York
03-2011

Associates of Applied Science - Human Services/Social Services and Substance Abuse Emphasis

Rogue Community College
Grants Pass, Oregon

Master of Social Work -

University Alaska Anchorage
Alaska

University of Alaska Anchorage
Alaska

Skills

  • Crisis intervention
  • Treatment planning
  • Psychosocial assessment
  • Behavioral health education
  • Multidisciplinary collaboration
  • Client advocacy

Degree

BS CDCS SAP

Fax

907-770-0634

Training

  • University Alaska Anchorage, Master of Social Work Classes, 2006, Present, Contemporary Programs in Social Work, Feminist Philosophy, Human Behavior in the Social Environment, Policy in Social Welfare, Diversity and Discrimination, Contemporary Programs, Mental Health and Addictions, Philosophy of Ethics, Probability and Statistics, Professional Writing, Treatment of Families
  • University of Alaska Anchorage, Family Services Training Academy, 09/01, 10/01/07, Indian Child Welfare, ASFA, Child Development, Neglect, Physical and Sexual Abuse, Reaction Attachment Disorder, Forensic Interviewing, Safety Assessment, Structured Decision-Making, Adoption, Guardianship, Permanency Planning, Independent Living Skills, Alternative Permanent Living Planning, Legal Training, Best Practice in Child Protection
  • Catholic Social Services, Assessing Families and Writing Adoption Home Studies, 09/07
  • RADACT Training, 1999, 2000, Motivational Interviewing, Record Keeping, Alaska History of Chemical Dependency, Ethics, HIV/AIDS, Cultural Considerations in Providing Services to Alaskan Native People
  • ODAPT, 1996, Comprehensive Dual Diagnosis and Managing Criminality Training
  • Annual School of Addiction, 2001, 2009, 2011, Addition and Change, Healing Effects of Generational Trauma on Individuals, Family and Community, Unhealthy Anger, Building Partnerships in Recovery, Personality Disorders and Addiction, Therapeutic Communities for Substance Abusers, Advanced Treatment Strategies for Dual Diagnosis, NLP training, ASAM training by Change Company
  • State of Alaska and PRI Institute, PRIME for Life and Solutions training, 2008, 2012
  • Understanding Mental Health Needs of Infants and Toddlers in Child Welfare, 04/07
  • Anne Casey Foundation, Resource Family Assessment and Independent Living and Alternative Permanent Living Arrangements, 2006
  • Addicted Drugs: the Updated Story, David Scratchley Ph.D., 2000
  • The Integrated Approach working with the Chronically Mentally Ill in the Community, David Pilon Ph.D., Erin Von Fempe LCSW, Wayne Nunchel LCSW, 1999
  • Developing Capable People - Facilitator's Training in working toward self-sufficiency in Oregon's welfare Reform, H. Stephen Glenn, 1997
  • Completion of Substance Abuse Professional's U.S. DOT Alcohol and Drug Testing Regulation Qualification Independent Study Course, 2012

Websites

Professional Affiliations Awards

  • National Association of Alcohol and Drug Abuse Counselors.
  • Who's Who Among Students in American Junior Colleges.
  • Light of Hope through Casa for Kids nomination 2005 and 2008

Education Certifications

  • Bachelors of Science Liberal Studies with Depth in Social Work and Psychology, Excelsior College, Albany, New York, 03/11, Pending one psychology class to complete classes
  • Associates of Applied Science Human Services/Social Services and Substance Abuse Emphasis, Rogue Community College, Grants Pass, Oregon, 1996
  • Alaska Commission for Behavioral Health Certification Chemical Dependency Counselor II (CDC II), 11/11, Present
  • Addiction Certification Board of Oregon Certified Alcohol and Drug Counselor I (CADC I), 1996, 2004
  • National Certification Addiction Counseling (NCACII), 2012
  • Substance Abuse Professional (SAP), 2012

Timeline

Behavioral Health Coulselor Addiction

Headway Emotional Health
09.2025 - Current

Clinical Director

Cook Inlet Council on Alcohol and Drug Abuse (CICADA)
06.2015 - Current

CEO Counselor Supervisor

Resolution Services Office Of Vivian Patton
10.2007 - Current

Owner/Consultant/Counselor

Resolution Services Office of Vivian Patton
10.2007 - Current

Social Worker

State of Alaska- Office of Children Services
06.2001 - 01.2008

Assessment Counselor

Alaska Women's Resource Center
12.2000 - 07.2001

Counselor- then contract opened site in Anchorage

Cook Inlet Council on Alcohol and Drug Abuse (CICADA)
12.1998 - 05.2000

Lead Counselor

Rogue Recovery Programs
09.1995 - 04.1998

Student Service Assistance

Rogue Community College
05.1995 - 07.1996

Bachelors of Science - Liberal Studies BS Social Work & Psychology

Excelsior College

Associates of Applied Science - Human Services/Social Services and Substance Abuse Emphasis

Rogue Community College

Master of Social Work -

University Alaska Anchorage

University of Alaska Anchorage

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Vivian F. Patton