Vivian Freeman

Homemaker

Home Business

Beaumont

01.2010 - 08.2025

Delivered exceptional service to customers through in-person and telephone interactions.
Addressed customer inquiries and requests to enhance satisfaction levels.
Managed inventory and supplies to ensure timely availability of materials.
Executed daily responsibilities with accuracy and efficiency.
Achieved cost savings by implementing effective solutions to operational challenges.

Office Manager

Dust Busters, Inc.

Vidor

07.2008 - 07.2010

Managed daily office operations and ensured smooth workflow efficiency.
Coordinated schedules and meetings for staff and management teams.
Maintained office supplies inventory and ordered materials as needed.
Assisted in developing and implementing office policies and procedures.
Facilitated communication between departments to enhance collaboration.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed office budget to handle inventory, postage and vendor services.
Developed and implemented office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Implemented and maintained company protocols to facilitate smooth daily activities.
Provided administrative support to management team including preparing reports and presentations.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Automated office operations for managing client correspondence, payment schedules and data communications.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained confidential records relating to personnel matters.
Negotiated contracts with vendors, securing favorable terms and cost savings.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints or answered customers' questions.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Developed work schedules according to budgets and workloads, covering priority tasks.
Interpreted and explained work procedures and policies to brief staff.
Recruited, interviewed and selected employees to fill vacant roles.
Recommended solutions related to staffing issues and proposed procedural changes to managers.

Office Manager

Custom Filter Supply, Inc.

Houston

01.2005 - 07.2008

Streamlined daily office operations to enhance workflow efficiency.
Coordinated schedules and meetings for staff and management teams.
Maintained inventory of office supplies and ordered materials as required.
Facilitated interdepartmental communication to promote collaboration.
Prepared reports analyzing office performance and operational requirements.
Managed front desk operations, including visitor greeting and inquiry resolution.
Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
Supervised staff, organized schedules, and delegated tasks effectively.

Summary

Overview

Work History

Homemaker

Office Manager

Office Manager

Education

GED -

Timeline

Homemaker

Office Manager

Office Manager

GED -

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