Vivian Green-Cardenas
Cedar Hill,TX
Summary
Dedicated House Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Behavioral Stabilization Aide
Metrocare
01.2022 - Current
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Organized medications and reminded about taking each on schedule.
- Provided medication reminders and assisted with administration as needed, ensuring adherence to prescribed treatment regimens.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Provided grooming and mobility assistance to support daily living needs.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Ensured patient safety by identifying potential hazards within their living environments and implementing preventative measures accordingly.
- Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
- Monitored vital signs regularly, reporting any concerning changes to supervising medical staff promptly.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Educated patients on proper self-care techniques, empowering them towards increased independence over time.
- Transported client to medical appointments and grocery shopping.
House Manager
Atarah Family Services
06.2020 - 01.2024
- Responsible for the day to day operations of assigned group homes.
- responsible group homes have adequate staff coverage, supplies,needs of consumers.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Oversaw budget to manage expenditures and control costs.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- on-call 24 hours per day, 7 days per week to assist staff with emergency situations
House Manager
A Champion Home And Community Base Services
02.2015 - 03.2020
- Responsible for the day to day operations of assigned group homes.
- responsible group homes have adequate staff coverage, supplies,needs of consumers.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Oversaw budget to manage expenditures and control costs.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- on-call 24 hours per day, 7 days per week to assist staff with emergency situations
Preschool Teacher Leader
Where Kidz Connect Academy
01.2014 - 02.2016
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Coordinated special events or programs for the preschool community, strengthening bonds between students, families, and staff members.
- Served as a mentor to new teachers, providing guidance and support to improve teaching practices and classroom management strategies.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting cross-curricular connections and deeper understanding of concepts.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Monitored classroom to verify safe and secure environment.
- Supported students in developing self-esteem and self-confidence.
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
Education
High School Diploma -
Macarthur High School
Irving, TX06.2001
No Degree - Medical Assistant Program Diploma
High-Tech Institute
Irving, TX06.2001
Skills
- Patient
- Patient Care
- Reliability and punctuality
- Data entry proficiency
- Daily living support
- Appointment management
- Special needs education
- Medication Management
- Housekeeping abilities
- Scheduling appointments
- Appointment Coordination
- Daily living assistance
- Medications understanding
- Time Management
- Patient Charting
- Customer Service
- Issue Resolution
- Organizational expertise
- Dedicated Team Player
- Positive Attitude
- Strong Problem Solver
- Documentation And Reporting
- Verbal Communication
- Schedule Management
- Team Bonding
- Medical Terminology
- Office Administration
- Document Management
- Appointment Scheduling
- Excel spreadsheets
- Meeting planning
- Data Entry
- Clerical Support
- Customer Relationship Management (CRM)
Timeline
Behavioral Stabilization Aide
Metrocare
01.2022 - Current
House Manager
Atarah Family Services
06.2020 - 01.2024
House Manager
A Champion Home And Community Base Services
02.2015 - 03.2020
Preschool Teacher Leader
Where Kidz Connect Academy
01.2014 - 02.2016
High School Diploma -
Macarthur High School
No Degree - Medical Assistant Program Diploma
High-Tech Institute
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