Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian Henderson

Charlotte,NC

Summary

Seasoned Lead Professional & Commercial Recruiter with a proven track record at enhancing recruitment processes and candidate placements through innovative sourcing and strong client relationships. Skilled in Recruitment Management and Talent Management, I excel in leveraging HR Support and Social Media Platforms to discover top talent, achieving significant improvements in hiring satisfaction and efficiency.

Overview

10
10
years of professional experience

Work History

Lead Professional & Commercial Recruiter

Kelly Services
07.2023 - Current
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.

Senior Recruiter

Advanced Personnel Resources Inc.
08.2022 - 05.2024
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Maintained filing system of current, prospective and future positions.
  • Operated and maintained applicant tracking and candidate management systems.
  • Verified applicant references and employment details.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Focused on locating well-qualified candidates within light industrial and customer service .
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Analyzed issues and employed improvement processes.

Human Resources Specialist/Talent Acquisition

Richelieu Hardware USA (Contract)
05.2022 - 07.2022
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Verified applicant references and employment details.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Posted positions through approved recruitment channels.
  • Recruited and screened qualified potential employees.
  • Converted employee status from temporary to permanent.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Maintained filing system of current, prospective and future positions.

Human Resources Administrator

Belk
08.2021 - 04.2022
  • Oversaw hiring, staffing, and labor law compliance.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Trained and oriented associates to maximize team performance.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Created timely and accurate inventory, cash and production reports for senior managers.

Office Administrator II/ HR

Virginia State Parks
06.2014 - 06.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Assisted with coordination and hosting of company events.
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Assisted in training temporary employees for special projects.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored front areas so that questions could be promptly addressed.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Recruited and screened qualified potential employees.

Education

Associate - Web Design

Art Institute of Charlotte
Charlotte, NC
06.2011

High School Diploma - General Studies

Halifax County High School
South Boston, VA
05.2009

Skills

  • Recruitment Management
  • Applicant Qualification
  • Human Resources Management Systems
  • Employee Hiring
  • Candidate Searching
  • Wages and Salary
  • Talent Management
  • HR Support
  • HR Trend Tracking
  • Social Media Platforms
  • Time Tracking and Payroll Administration
  • Job Description Creation
  • Accurate Data Processing

Timeline

Lead Professional & Commercial Recruiter

Kelly Services
07.2023 - Current

Senior Recruiter

Advanced Personnel Resources Inc.
08.2022 - 05.2024

Human Resources Specialist/Talent Acquisition

Richelieu Hardware USA (Contract)
05.2022 - 07.2022

Human Resources Administrator

Belk
08.2021 - 04.2022

Office Administrator II/ HR

Virginia State Parks
06.2014 - 06.2021

Associate - Web Design

Art Institute of Charlotte

High School Diploma - General Studies

Halifax County High School

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Vivian Henderson