VIVIAN HIDALGO
MANAGEMENT ADMINISTRATION
St. Cloud,FL
Summary
- Hardworking employee with customer service, multitasking, and time management abilities.
- Devoted to giving every customer a positive and memorable experience.
- Efficient Preparer recognized for high productivity and ability to complete tasks swiftly.
- Specialized in precision, time management, and process optimization.
- Excel in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
- Hardworking General Laborer with dedicated work ethic and solid industry background.
- Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
12
12
years of professional experience
Work History
WHOLE FOOD MARKET
Whole Food Market FL
ORLANDO
02.2020 - 01.2021
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
SUBWAY PR
SW MANAGEMENT
SAN JUAN
05.2009 - 06.2019
- Coordinated with suppliers to ensure timely delivery of products.
- Conducted market analysis to identify potential opportunities for growth.
- Monitored inventory levels and adjusted purchasing plans accordingly.
- Developed and maintained relationships with vendors and suppliers.
- Developed and implemented strategies to improve customer service experience.
- Resolved customer complaints by communicating effectively with all stakeholders.
- Developed and implemented marketing strategies to increase customer base.
- Resolved customer issues efficiently to build loyalty.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Learned company processes, procedures and employee role functions.
- Supported staff training, development and evaluation.
- Participated in recruitment efforts, including interviewing and selecting candidates.
- Engaged in customer service initiatives to improve client satisfaction levels.
- Conducted employee performance reviews in collaboration with human resources.
- Participated in leadership training sessions to develop managerial skills.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
BBA - ADMINISTRATION MANAGEMENT
ANA G MENDEZ
PUERTO RICO06-2020
Skills
- Inventory management
- Customer service strategies
- Recruitment processes
- Team building
- Problem solving
- Conflict mediation
- Calm under pressure
- Flexible and adaptable
- Public speaking
- Problem-solving
- Cultural awareness
- Organization
- Multitasking Abilities
- Self-Directed
- Research
Affiliations
- I'm someone who likes to read, play sports for entertainment, and spend time with my children.
I like to maintain good relationships at work.
Accomplishments
- I LIKE TO FORM A GOOD WORK TEAM, A CLEAN ATMOSPHERE OF RESPECT, HONESTY AND ABOVE ALL A GOOD ATTITUDE TOWARDS WORK.
Timeline
WHOLE FOOD MARKET
Whole Food Market FL
02.2020 - 01.2021
SUBWAY PR
SW MANAGEMENT
05.2009 - 06.2019
BBA - ADMINISTRATION MANAGEMENT
ANA G MENDEZ