Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Vivian Higgins

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Portfolio demonstrates a vast knowledge of mood boards, drawing, draping, flat pattern, sewing, technical sheets, and CLO 3D. Spending time abroad in Florence, Italy enhancing fashion skills. Retail and philanthropy experience has enhanced previous skills of customer service , marketing, event planning, time management, and customer communications. Ready to help the team achieve company goals.

Overview

3
3
years of professional experience

Work History

Design Intern

Carter's
Atlanta, GA
05.2024 - 08.2024
  • Participated and contributed in a meaningful way regarding product design during design meetings.
  • Learned the creative process, as well as observing other team members, in the day-to-day workings.
  • Sketched and collaborated with the team for new silhouettes. While assisting with designing cards.
  • Participated in fit process meetings. Updated styles in Flex PLM.
  • Communicated across different teams, along with my supervisor.

Sales Associate

H&M
Castle Rock, Colorado
05.2021 - 01.2024
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance, and keeping customer loyalty up by 60%.
  • Keep store shelves, racks and bins presentable with frequent resets.
  • Verified sales prices and processed cash or credit payments to complete sales
  • Collaborated with team members to meet daily demands and handle challenging projects.
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Sales Associate

Bath & Body Works
Stow, Ohio
10.2022 - 05.2023
  • Build highly satisfied and loyal customer base through engagement
  • Pack up to 10 online orders per hour
  • Support replenishment activities that keep store full and abundant
  • Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
  • Deliver friendly and efficient cash wrap experience, while reinforcing customer's purchase and capturing customer's phone number/email address

Education

Bachelor of Arts - Fashion Design, Minor Marketing

Kent State University
Kent, OH
05.2025

Fashion Design

Study Abroad
Florence Italy
12.2023

Skills

  • Customer service
  • Organizational skills
  • Problem-solving abilities
  • Collaboration
  • Sustainable design
  • Garment construction
  • Patternmaking
  • Draping techniques
  • Fashion illustration
  • Adobe Illustrator, Photoshop
  • Clo 3D

Timeline

Design Intern

Carter's
05.2024 - 08.2024

Sales Associate

Bath & Body Works
10.2022 - 05.2023

Sales Associate

H&M
05.2021 - 01.2024

Bachelor of Arts - Fashion Design, Minor Marketing

Kent State University

Fashion Design

Study Abroad
Vivian Higgins