Vivian Ho
San Francisco,CA
Summary
Results-driven Quality Control and Lab Support professional with extensive hands-on experience in GMP-regulated environments, particularly at Genentech. Skilled in facilitating laboratory testing, equipment maintenance, data monitoring, and daily operations. Proficient in executing analytical testing in accordance with SOPs while ensuring equipment readiness and effectively managing laboratory software such as LabX. Solid understanding of GMP, GDP, and ALCOA+ data integrity principles, consistently prioritizing the accuracy and completeness of laboratory records and activities. Proven ability to maintain high-quality documentation, support investigations, troubleshoot laboratory equipment, and foster collaboration across QC, BA, and other groups.
Overview
7
7
years of professional experience
Work History
QC Lab Analyst I
Genentech
10.2025 - Current
- Conduct routine maintenance and calibration of laboratory equipment to ensure optimal performance
- Comply with Standard Operating Procedures with exceptional accuracy
- Maintain inventory of lab supplies, ensuring timely replenishment to support ongoing projects
- Document and review results in compliance with Good Documentation Practices to ensure data integrity and audit readiness
- Investigate out-of-specification and out-of-trend results; support root cause analysis and corrective actions
- Collaborate with cross-functional teams to troubleshoot issues and enhance laboratory processes
Science Supplemental Instructor
San Francisco State University
08.2023 - 05.2025
- Led structured study sessions of approximately 15 students to reinforce key concepts in science courses, improving student comprehension and performance
- Designed practice problems and facilitated collaborative group learning
- Communicated regularly with faculty to align instruction with course objectives
Certified Nursing Assistant
The Bradley Gardens
09.2019 - 06.2021
- Assisted patients with daily living activities and monitored vital signs
- Collected and handled specimens for diagnostic testing with attention to accuracy and labeling
- Reported patient status changes promptly to healthcare staff
Education
B.S. - Biology (Microbiology), Minor in Computing Applications
San Francisco State University
San Francisco, CA05-2025
Associate of Science - University Studies
Palomar College
San Marcos, CA03-2021
Skills
- Laboratory Techniques: PCR, DNA extraction, gel electrophoresis, protein assays, enzyme activity assays, sterile technique, pipetting, solution preparation, microscopy
- Quality and Compliance: GMP, GDP, SOP adherence, data integrity, documentation, OOS/OOT investigations
- Data & Tools: R, Python (pandas, NumPy), data visualization, statistical analysis, Excel
- Collaboration: Scientific writing, presentations, teamwork, cross-functional communication
RESEARCH EXPERIENCE
- San Francisco State University — Undergraduate Researcher
- San Francisco, CA | Aug 2024 – May 2025
- Conducted molecular biology experiments including qPCR, protein interaction studies, and enzyme assays
- Analyzed experimental data using R, Python, and Excel to evaluate effects of UV-B and vitamin B6 in plant models
- Maintained detailed lab records and ensured reproducibility of experimental procedures
- Presented findings in lab meetings and contributed to experimental design discussions
Timeline
QC Lab Analyst I
Genentech
10.2025 - Current
Science Supplemental Instructor
San Francisco State University
08.2023 - 05.2025
Certified Nursing Assistant
The Bradley Gardens
09.2019 - 06.2021
B.S. - Biology (Microbiology), Minor in Computing Applications
San Francisco State University
Associate of Science - University Studies
Palomar College