Vivian Jackson
Dallas,TX
Summary
Diligent leasing Professional with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
28
28
years of professional experience
Work History
Assistant Manager
RPM Living
06.2021 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Application Processor/Assistant Manager of Operations
The Morgan Group
03.1997 - 06.2021
- Improved application processing times by streamlining workflows and implementing efficient data entry techniques.
- Entered applications and followed up with appropriate personnel for missing information on incomplete loan packages.
- Contributed to the development of departmental policies and procedures aimed at enhancing overall operational effectiveness within the organization.
- Managed high volumes of incoming applications, prioritizing tasks effectively to meet deadlines consistently.
Education
Associate of Arts - Business Administration
Louisiana State University
Baton Rouge, LA06.2002
Skills
Timeline
Assistant Manager
RPM Living
06.2021 - 09.2024
Application Processor/Assistant Manager of Operations
The Morgan Group
03.1997 - 06.2021
Associate of Arts - Business Administration
Louisiana State University
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