Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian James

Fresno,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Determined with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 7 years of experience and company-oriented mindset. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

8
8
years of professional experience

Work History

Manager in Training

Clovis East High School
01.2023 - 05.2026
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Oversaw activities of 55-person team completing and disciplining and motivating employees to maximize performance.

Social Media Content Creator

L.I.T Jewelry Collection(small Business)
01.2018 - 05.2026
  • Managed content across multiple platforms for widest audience reach.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Managed social media accounts, ensuring timely responses to comments and messages from the community.
  • Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
  • Managed social media budget, allocating funds strategically to maximize ROI through paid promotions and influencer collaborations.
  • Gathered user-generated content for reposting purposes, fostering a sense of community among followers while also showcasing their own experiences with the brand or product offerings.
  • Created content for websites and online publications.
  • Promoted and marketed works through social media platforms.
  • Had a manager position for 2 years in coaching track from December till the end of may
  • Have volunteered at homeless shelters and old homes when having spare time
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

11th Grade -

Clovis East High School
Clovis, CA
05.2026

Skills

  • Customer Service
  • Marketing
  • Sales Techniques
  • Loading and unloading
  • Order Picking
  • Heavy Lifting
  • Shelf Organization
  • Friendly and Personable
  • Willing to Learn
  • Positive Attitude
  • Customer Assistance
  • Punctual and Reliable
  • Clear Communication
  • Customer Relationships
  • Shelf Stocking
  • Cleaning procedures
  • Equipment Cleaning
  • Merchandise Stocking
  • Shelving of products
  • Product restocking
  • Product Organization
  • Price Checking
  • Supply Restocking

Timeline

Manager in Training

Clovis East High School
01.2023 - 05.2026

Social Media Content Creator

L.I.T Jewelry Collection(small Business)
01.2018 - 05.2026

11th Grade -

Clovis East High School
Vivian James