VIVIAN JAUSMAN
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager, Preferred Accounts
International Integrated Solutions, Ltd
12.2021 - Current
- Actively prospect and develop new customer opportunities in assigned verticals by positioning our hardware/Software platforms/solutions to provide a positive outcome for our clients
- Support and leverage Technology's unique value proposition while qualifying new opportunities within assigned customer territory
- Commence, cultivate and maintain relationships with key decision-makers
- Consistently execute business development tasks at a high level while supporting the overall marketing strategy
- Create revenue increasing opportunities by identifying the needs customers.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Executive - Business Development
Tata Consultancy Services
04.2019 - 10.2022
- Managed all aspects of sales cycle from initial lead qualifications to close sales
- Generate sales lead through need identification and respective qualification of these opportunity through consultative selling to address customers' critical goals
- Positioning oneself as a trusted advisor to clients understanding their core business, and advising on technology best suited to assist in achieving set goals and objectives
- Utilizing state-of-the-earth technology in decreasing cost while increasing efficiency and high ROI
- Responsible for conducting client need assessments and ensuring company's solutions/products value proposition is well understood
- Develop proposals for new solutions and supporting technical documentation
- Create white papers and customized material to meet prospective clients' needs
- Collaborate on the development of comprehensive methodology to assess, design, implement, and manage client's mission- critical needs
- Develop product knowledge and identify which products meet clients' need and preference; and proffering solution that best meet their need
- Serve as PRO to various key designated accounts, maintaining high level of sales and customer satisfaction while increasing high product turnover and profit margin for the company
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Implemented innovative business development strategies to increase customer base and expand market share.
Business Development Manager
Super Metric
09.2018 - 02.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
Marketing Executive
Weco Systems International
07.2015 - 11.2017
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Compiled product and customer data to generate informed profit projections.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Sales Marketing Executive
Globacom Telecommunication
02.2012 - 06.2015
- Evaluated market data to develop and create business strategies and marketing plans.
- Suggested innovative ideas to increase sales and improve customer experience.
- Analyzed sales and marketing data for improved strategies.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Sourced advertising opportunities to place adverts in press and social media.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Directed sales and marketing management staff in successful use and development of business plans and strategies.
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
- Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
Education
MBA - Business Administration And Management
National Open University
Lagos Nigeria04.2018
Diploma - Information System Management
Aptech Worldwide
2012
Master of Arts - Mass Communications
Federal Polytechnic Auchi
Edo State Nigeria06.2008
Skills
- Territory Expansion
- New Business Opportunities
- Quality Deliverables
- Quote and Proposal Management
- Stakeholder Relationship Management
- Persuasive Negotiations
- Sales Tactics
- Closing Techniques
- Sales Quota Achievement
- Prospecting and Cold Calling
- Customer Rapport
- Sales Negotiation
- Revenue Generation
Certification
- Sales Accreditation Consolidation Sales Accreditation
- Archive Sales Accreditation Backup 2010 Project
- Management & Extra – Value Certified Professional by Harvard Associates 200 2007 Certificate in Information Technology – MBM Computers 2007 2001
- Cisco Unified Communication Sales Specialist
- Cisco Foundation Sales Specialist
- Cisco Express Foundation sales Specialist
- Borderless Networks Sales Specialist for Architecture Vmware Sales Professional VSP 5
- SPARC T5-Based Server Sales Specialist Assessment
- Vmware Sales Professional VSP 5 - 2013
- Oracle Engineered Systems: Exadata Database Machine Models X3-2 and X3-8 Sales Specialist
- Sun SPARC Enterprise Entry-Level, Midrange and High-End, M-Series Servers Sales Specialist 2012
- Cisco Sales Expert
- Symantec Sales Expert: Symantec Data Loss Prevention 11.0
- EMC Sales Accreditation Maintenance: Consolidate & Backup & Recovery
- IBM Top Gun: System Storage Information Infrastructure Certification
- EMC Proven Professional: Sales Accreditation Consolidation
Timeline
Account Manager, Preferred Accounts
International Integrated Solutions, Ltd
12.2021 - Current
Executive - Business Development
Tata Consultancy Services
04.2019 - 10.2022
Business Development Manager
Super Metric
09.2018 - 02.2019
Marketing Executive
Weco Systems International
07.2015 - 11.2017
Sales Marketing Executive
Globacom Telecommunication
02.2012 - 06.2015
MBA - Business Administration And Management
National Open University
Diploma - Information System Management
Aptech Worldwide
Master of Arts - Mass Communications
Federal Polytechnic Auchi
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