Overview
Work History
Education
Skills
Referrence
Timeline
Generic

VIVIAN JAYONA

5221-1 Wales Ft Cavazos,TX

Overview

33
33
years of professional experience

Work History

BUS ASSISTANT/ BUS MONITOR

QUADRA SERVICES
10.2021 - Current
  • Maintain attendance records and assigns student seating, learn assigned bus routes
  • Monitoring the behavior of the students and taking disciplinary action when needed
  • Assist bus operators with pre- and post-bus inspection activities to ensure proper operating condition and adherence to prescribed Department of Transportation standards and compliance with proper safety standards
  • Establishes and maintains effective communication and working relationship with bus operators, school officials, and parents
  • Ensure the safe loading and unloading of students to and from destinations, to include operation of specialized equipment for attending to students with special needs wheelchair lifts and tie-downs and making sure students fasten their seat belts
  • Communicate effectively both orally and in writing
  • Maintain proper records and documentation
  • Maintain current knowledge of Emergency Evacuation procedures.

SALES ASSOCIATE (Part-time)

Blanket SHOP
12.2021 - 04.2022
  • Collaborating with management and peers by sharing ideas in a positive and respectful manner
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Created memorable, positive experiences for every customer, offering personalized support for every sale and service
  • Maintained organized, presentable merchandise to drive continuous sales
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Updated office files daily and kept records organized
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
  • Ensuring the company policies and procedures are followed for inventory control, safety standards.

CUSTOMER EXPERT ASSOCIATE (CASHIER)

AAFES Exchange Sentry Mini Mall
06.2019 - 08.2019
  • Greeted customers upon their entry into the store and helped them with any questions and concerns
  • Operated a checkout lane and associated retail equipment, barcode scanner, and cash register
  • Performed all checkout procedures quickly and accurately each time
  • Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed
  • Counted money in cash drawers at the end of shifts to ensure the amounts are correct and dropped deposits.

GROCERY STOCKER

DECA Commissary
11.2015 - 12.2018
  • Responsible for public relations and assisting customers
  • Ensured that items that were placed on the shelves were placed in correct locations and were not outdated or damaged
  • Verified that the items were easy to see and were obtainable by customers
  • Confirmed that merchandise was organized into its respective location on the shelf
  • Maintained attention to detail at all times
  • Utilized oral communication when working with coworkers or assisting customers
  • Observed any safety measures by being proactive in how I move about the store with heavy carts filled with products.

SALES ASSOCIATE

ELM'S INC. TOWN COUNTRY-VIDEO, MUSIC AMUSEMENT CAFÉ
11.1996 - 04.1997
  • Collaborating with management and peers by sharing ideas in a positive and respectful manner
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Created memorable, positive experiences for every customer, offering personalized support for every sale and service
  • Maintained organized, presentable merchandise to drive continuous sales
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Updated office files daily and kept records organized
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
  • Ensuring the company policies and procedures are followed for inventory control, safety standards.

ADMINISTRATIVE ASSISTANT

Saipan Sea Venture
09.1993 - 10.1996
  • Greet and welcome the customer in person and direct inquiries to designated department
  • Opened the office in time to greet customers and staff
  • Receives phone calls and responds to the caller's inquiries, refers them, or directs them to the appropriate person
  • Checks and appropriately responds to all email correspondence that we receive at our office
  • Maintains security and telecommunications system
  • Performs routine clerical tasks like copying, filing, and scanning
  • Direct visitors by maintaining employee and department directories
  • Having proficient knowledge in computers
  • Being able to help in other areas if needed, being flexible
  • Scheduling customers for upcoming activities
  • Managed front reception area in a clean, organized, and professional way
  • Maintained office supply inventory and place orders as needed
  • Log-in visitors' arrival in the system and logbook.

RESERVATION AGENT

Saipan Sea Venture
11.1991 - 10.1992
  • Consistently demonstrate a commitment to personal Guest Service excellence and profitability through special duties as assigned
  • Ensure that all reservation calls are dealt with in a pleasant and professional manner
  • Check all correspondence in connection with reservations and deal with it accordingly
  • Answer incoming calls and assist guests with all inquiries pertaining to but not limited to cruise reservations
  • Make, create, and cancel reservations
  • Receives and Posts Deposits as Needed
  • Works in partnership with all other departments to ensure that the client/guest experience meets and/or exceeds customer service standards as defined by property management
  • Performs all duties in accordance with Company policies.

Education

High School Graduate -

Pasay West High School

Skills

  • Pays attention to detail; has excellent time management skills; is flexible, helpful, quick learner, proactive, professional, and courteous
  • Highly organized, detailed oriented and ability to multi-task in a fast-paced environment
  • Ability to interact with employees and guest at all levels with confidence and professionalism
  • Ability to deliver excellent customer service
  • Strong written and verbal communication skills Detail oriented with ability to work independently and prioritize workload
  • Highly Proficient in Microsoft Office Word
  • Strong organizational skills Identify details and alternatives
  • Possesses good attention to detail
  • Emergency Procedures

Referrence

Gemma Ragadio

Supervisor Jewelry | Clear Creek Exchange Bldg 4250 Clear Creek Blvd Ft Cavazos , TX 76544

254 577 0817

Timeline

SALES ASSOCIATE (Part-time)

Blanket SHOP
12.2021 - 04.2022

BUS ASSISTANT/ BUS MONITOR

QUADRA SERVICES
10.2021 - Current

CUSTOMER EXPERT ASSOCIATE (CASHIER)

AAFES Exchange Sentry Mini Mall
06.2019 - 08.2019

GROCERY STOCKER

DECA Commissary
11.2015 - 12.2018

SALES ASSOCIATE

ELM'S INC. TOWN COUNTRY-VIDEO, MUSIC AMUSEMENT CAFÉ
11.1996 - 04.1997

ADMINISTRATIVE ASSISTANT

Saipan Sea Venture
09.1993 - 10.1996

RESERVATION AGENT

Saipan Sea Venture
11.1991 - 10.1992

High School Graduate -

Pasay West High School

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