Summary
Overview
Work History
Education
Languages
Timeline
Generic

Vivian Kakai

Jeddah,Jeddah

Summary

Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

4
4
years of professional experience

Work History

Office Messenger

Esad
05.2024 - Current
  • Coordinated with reception staff to promptly greet and assist visitors upon arrival, creating a welcoming atmosphere for clients and guests.
  • Facilitated effective communication between team members by promptly relaying phone messages and emails in an accurate manner.
  • Ensured timely delivery of packages for improved client satisfaction and business relationships.
  • Monitored the condition of office equipment such as printers, photocopiers, and fax machines for timely maintenance or replacement when necessary.
  • Assisted with basic IT troubleshooting tasks, resolving minor technical issues for staff and contributing to a seamless work environment.

Unarmed Security Guard

Esad
07.2022 - 03.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Responded quickly to incidents and assessed active situations for security concerns.

Caregiver Attendant

Esad
12.2021 - 06.2023
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Assisted patients with daily living activities, promoting independence and dignity.

Assistant Waitress

Tadbeer
03.2020 - 10.2021
  • Increased repeat business by establishing rapport with customers, remembering preferences, and making personalized recommendations.
  • Supported restaurant success with thorough menu knowledge, enabling confident upselling of dishes and beverages to guests.
  • Provided excellent service under pressure during high-volume shifts while maintaining attention to detail and professionalism.
  • Contributed to positive team dynamics by effectively communicating with coworkers and management regarding guest needs, special requests, and potential issues.
  • Improved table turnover rate by quickly clearing dishes and resetting tables for new guests.
  • Ensured accurate billing for guests by double-checking orders before processing payments.
  • Organized table settings and maintained dirt-free and tidy tables.
  • Followed directions from lead Waitress to deliver exceptional guest service.

Education

High Certificates - Education

Friends School Vuyika High
Kenya
11.2015

Languages

English
Professional Working
Swahili
Native or Bilingual
Arabic
Elementary

Timeline

Office Messenger

Esad
05.2024 - Current

Unarmed Security Guard

Esad
07.2022 - 03.2024

Caregiver Attendant

Esad
12.2021 - 06.2023

Assistant Waitress

Tadbeer
03.2020 - 10.2021

High Certificates - Education

Friends School Vuyika High

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Vivian Kakai