Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VIVIAN KELLY

Boulder

Summary

Student interested in dental or veterinary professional schooling with shadowing experience in dental procedures and patient care, demonstrating strong communication and leadership skills through roles in restaurant service and hospitality. Adept at team collaboration and problem-solving, with a focus on enhancing customer satisfaction and service optimization. Committed to advancing in the a professional field by leveraging practical experience and a foundational understanding of medical practices.

Overview

4
4
years of professional experience

Work History

Pre Dental Student Intern

Kelly Dentistry
Rochester
06.2024 - 08.2024
  • Gained firsthand experience by observing dental procedures, patient care, and treatment plans.
  • Learned introductory information in the dental office with instrument sterilization and preparation, ensuring adherence to safety protocols.
  • Learned key aspects of dental practices and support roles, including patient communication and treatment assistance.

Front End Operator

Fleet Farm
Rochester
08.2023 - 08.2024
  • Manage front-line staff to enhance productivity and customer satisfaction.
  • Resolve conflicts to maintain a positive store environment.
  • Ensure efficient cash handling and end-of-day reconciliation.
  • Facilitate communication between management and staff to streamline operations.
  • Process returns and exchanges in line with company policy to improve customer service.

Hostess

Pescara
Rochester
06.2020 - 12.2022
  • Managed dining area flow, ensuring optimal seating and customer satisfaction.
  • Enhanced customer experience through efficient reservation management.
  • Utilized critical thinking to resolve seating conflicts and maintain service quality.
  • Collaborated with serving staff to balance workload and improve service efficiency.
  • Contributed to increased customer retention through attentive service.

Education

Bachelor's Degree - Ecology And Evolutionary Biology

University of Colorado Boulder
Boulder, Colorado
05.2028

High School Diploma -

Mayo High School
Rochester, Minnesota
05.2024

Skills

  • Team Collaboration
  • Problem Solving
  • Leadership
  • Cash Handling
  • Communication Skills
  • Customer Engagement
  • Service Optimization
  • Customer service
  • Multicultural sensitivity
  • Appointment scheduling
  • Patient intake
  • Animal handling

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Pre Dental Student Intern

Kelly Dentistry
06.2024 - 08.2024

Front End Operator

Fleet Farm
08.2023 - 08.2024

Hostess

Pescara
06.2020 - 12.2022

Bachelor's Degree - Ecology And Evolutionary Biology

University of Colorado Boulder

High School Diploma -

Mayo High School