Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Kuok

Lake City,SC

Summary

Proven Financial Analyst with a track record of enhancing cash flow and reducing collection times at Audio Codes. Excelled in using Oracle Financials and demonstrating exceptional problem-solving abilities. Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.

Overview

20
20
years of professional experience

Work History

Interpreter Volunteer

Stanley Theater Hall
09.2013 - 02.2018
  • Facilitated positive parent-teacher conferences by providing real-time interpretations, fostering stronger relationships with non-English speaking families.
  • Ensured proper understanding of legal matters for non-English speaking clients through accurate court interpreting services.
  • Streamlined the immigration process for newcomers by assisting with document translations, expediting the completion of necessary paperwork.
  • Guided non-English speaking tourists through local attractions by providing interpretation services, enriching their travel experiences.
  • Improved access to educational resources for non-English speaking students by translating materials into their native languages.
  • Provided critical support during emergency situations by interpreting essential information for first responders and those affected.
  • Assisted law enforcement officers when interacting with non-English speakers, ensuring proper comprehension of rights and responsibilities during investigative processes.

Accounts Receivable Analyst

Audio Codes
08.2010 - 07.2014
  • Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
  • Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
  • Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
  • Analyzed aging reports to identify trends and patterns causing missed collections.
  • Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
  • Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.

Financial Analyst

Dendrite International
04.2004 - 10.2010
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
  • Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
  • Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
  • Strengthened relationships with external partners through timely communication and collaboration.
  • Conducted detailed variance analysis to identify cost-saving opportunities, leading to more efficient allocation of resources.

Account Manager

Dendrite International Subsidiary of Pfizer
02.1998 - 04.2004
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
  • Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
  • Researched and resolved invoice and payment issues for internal employees and external vendors.
  • Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
  • Improved payment accuracy with meticulous invoice review and reconciliation efforts.

Education

High School Diploma -

Union Hill High School
Union City, NJ
05.1996

Skills

    Microsoft Excel

    Payment Negotiations

    Accounts Receivable Software

    Invoice Processing

    General Ledger

    Oracle Financials

    Organization skills

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Attention to Detail

    Problem-solving abilities

    Multitasking

    Journal Entries

    Critical Thinking

    Excellent Communication

Timeline

Interpreter Volunteer

Stanley Theater Hall
09.2013 - 02.2018

Accounts Receivable Analyst

Audio Codes
08.2010 - 07.2014

Financial Analyst

Dendrite International
04.2004 - 10.2010

Account Manager

Dendrite International Subsidiary of Pfizer
02.1998 - 04.2004

High School Diploma -

Union Hill High School

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Vivian Kuok