Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Vivian Laubach

Vivian Laubach

Stillwater,OK

Summary

Highly efficient employee. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Team Member

Social 174
01.2024 - Current
  • Crafted charcuterie boxes personal to each customer
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Server

Charleston's Restaurant
05.2023 - 08.2023
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Answered customers' questions, recommended items, and recorded order information.

Head Hostess

Charleston's Restaurant
06.2021 - 05.2023
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Promoted to Trainer, Coordinator, Mentor, and Head Hostess
  • Recognized as Employee of the Quarter in Fall 2021

Education

High School Diploma -

Edmond Memorial High School
Edmond
05.2023

Bachelor of Science - Criminal Psychology

Oklahoma State University
Stillwater, OK
05.2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Positive Attitude
  • Food safety practices
  • Strong Work Ethic
  • High Energy and Stamina
  • Guest Relations
  • Attention to detail

Timeline

Team Member

Social 174
01.2024 - Current

Server

Charleston's Restaurant
05.2023 - 08.2023

Head Hostess

Charleston's Restaurant
06.2021 - 05.2023

High School Diploma -

Edmond Memorial High School

Bachelor of Science - Criminal Psychology

Oklahoma State University

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Vivian Laubach