Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Vivian Lopez

Queens NY,New York

Summary

Dynamic Operations Manager with a proven track record at FedEx, excelling in client relationship management and process improvement. Motivated teams and clients, bringing the live energy. Enhancing communication, always willing to learn, take feedback, and adapt quickly in any environment.Project leadership and time management, while ensuring client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager & Recruiter

Self Employed Web
Queens , NY
05.2024 - Current
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Formed and sustained strategic relationships with clients.
  • Ensure clients meet and exceed minimum requirements to receive pay while having fun in the process.

Live Streaming Expert

Self Employed Web
Queens , NY
02.2024 - Current
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Conferred with technical directors, crew members and writers to discuss details of production.
  • Developed and managed production budgets, forecasting expenditures and controlling costs.

Independent Baker

Self Employed Web
Buffalo, NY
04.2015 - Current
  • Manage customer orders
  • Custom baked cakes and cupcakes, desserts
  • Create and Test New Recipes

Warehouse Worker

FedEx
Woodbridge, NJ
06.2021 - 08.2025
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Cashier

Family Dollar
Brooklyn , NY
12.2021 - 06.2025
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Built and maintained productive relationships with employees.

Child Care

Family/Friends
Buffalo NY, New York
09.2016 - 12.2024
  • Provided child care services such as feeding, bathing and playing with children.
  • Performed light housekeeping duties related to child care such as laundry, tidying up play areas.
  • Participated in professional development opportunities related to child care best practices.

Cashier

GNM DELI
Queens , NY
03.2024 - 07.2024
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Built and maintained productive relationships with employees & customers.
  • Maintained Inventory & Restocked shelves when needed.

Paraprofessional

NYC Department of Education
Brooklyn, NY
12.2021 - 03.2024
  • 1 on 1 work with assigned student.
  • Managed daily attendance and reported absences and tardies to appropriate personnel for parental notification.
  • Customized small group and individual classroom activities based on differentiated learning needs.

Education

High School Diploma -

EBC High School Fpr Public Service
Brooklyn, NY
06-2020

Skills

  • Easily Adaptable
  • Team player
  • Client relationship management
  • Inventory management
  • Conflict resolution
  • Time management
  • Process improvement
  • Strategic planning
  • Effective communication
  • Project leadership
  • Employee motivation
  • Communication skills
  • Emotional development
  • Patience and empathy
  • General housekeeping Coordination
  • Sales transactions

Affiliations

  • Event Producer / Host
  • Baking/Arts & Crafts
  • Gardening
  • Live Stream Agency Owner

Certification

  • NYC Level 1 Teaching Assistant Certification.

References

References available upon request.

Timeline

Operations Manager & Recruiter

Self Employed Web
05.2024 - Current

Cashier

GNM DELI
03.2024 - 07.2024

Live Streaming Expert

Self Employed Web
02.2024 - Current

Cashier

Family Dollar
12.2021 - 06.2025

Paraprofessional

NYC Department of Education
12.2021 - 03.2024

Warehouse Worker

FedEx
06.2021 - 08.2025

Child Care

Family/Friends
09.2016 - 12.2024

Independent Baker

Self Employed Web
04.2015 - Current

High School Diploma -

EBC High School Fpr Public Service

Similar Profiles

CREATE PROFILE
Vivian Lopez