Vivian L. Rogers
Summary
Dynamic administrative professional with extensive experience at Prairie City Hall, excelling in financial support and record maintenance. Proven ability to enhance operational efficiency through meticulous invoice reconciliation and effective communication. Adept at managing multiple priorities while fostering strong relationships, ensuring seamless coordination of municipal events and public information requests.
Overview
28
28
years of professional experience
Work History
Assistant City Secretary
Prairie City Hall
06.2025 - Current
- Preparing agendas, recording minutes, organizing and distributing information, and coordinating logistics for meetings and special events.
- Helped maintain, organize, and retrieve city records, ensuring they are accessible to staff, council members, and the public.
- Processing and responding to Public Information Requests (Open Records Requests) in accordance with the Public Information Act.
- Supported in the administration of municipal elections.
- Assisted with coordinating activities and providing support to various city boards and commissions.
- This involves a range of tasks such as answering phones, assisting with correspondence, and providing general support to the City Secretary's Office.
- The Assistant City Secretary may be involved in special projects or assignments as directed by the City Secretary or other supervisors.
Receptionist
NexTier
10.2023 - 02.2025
- Answer all incoming calls.
- Greeting visitors.
- Assist with any task that is requested of me from the upper Management.
- Inputting service calls.
- Preparing for meetings.
- Setting up meetings in conference room.
- Temp
Cash Applications Specialist
DISA Global Solutions
05.2023 - 06.2023
- Implemented rate increases to customer accounts that are required when their contracts are up for renewal.
- Verified credits issued by the team to assure accuracy.
- Maintained the email center by setting up new registrations.
- Maintained customer issue and resolution Reports.
- Reconciliation of depository bank statements by the company's deadline.
- Keyed cash applications in the system application.
- Researched and resolved unapplied depositions of cash.
- Temp
Broker Specialist
Community Health Choice
06.2022 - 09.2022
- Make sure that all Agent Credentialing Documents are Current in Salesforce.
- Make Outbound calls reminding Agent of recertification by years end.
- Temp
MRI Mobile Assistance for patient access
Ben Taub
03.2022 - 06.2022
- Registration/Patient Access.
- Customer service experience.
- Long periods of standing and walking.
- Face to face contact with patients in our emergency room.
- Asst MRI Tech with various tasks In Epic.
- Temp
Broker Specialist
Community Health Choice
10.2021 - 03.2022
- Make sure that all Agent Credentialing Documents are Current in Salesforce.
- Make Outbound calls reminding the Agent of recertification by year's end.
- Temp
Donor Specialist
Food Bank
03.2021 - 04.2021
- Support for donors via email or phone.
- Maintained date integrity in Raiser’s Edge Database.
- Dealt with sensitive and confidential information regarding Donor and Gift information.
- Temp
Front Desk
Main Street Capitol
02.2021 - 03.2021
- Greet guests.
- Answer Phone calls and emails from clients.
- Maintain Calendars for the office & your coworkers.
- File Important documents and kept well organized.
- Performed other clerical duties to keep office running.
- Temp
Administrative Assistant
Anti-Defamation League
06.2018 - 06.2019
- Provided support to the Director plus as well as providing specialized support to eight other workers.
- Helped the office get organized.
- Ordered supplies from staples.
- Organized luncheons, sent up fights, request check request for invoices, create spreadsheets create fliers in Publisher submitted expenses in Concur.
- Set up contracts.
Customer Service Representative/ Payroll
Freeman (Contract thru Aerotek)
04.2018 - 05.2018
- Scanning Workers in and out for the day.
- Inputting time into Kronos.
- Temp
Customer Service Representative
DHL/Stumberger (Contract thru Staffmark)
07.2017 - 09.2017
- Assist with the day-to-day operations for shipping/receiving.
- Update Excel spreadsheet for material that’s being shipped.
- Daily communication with customers.
- Temp
Coordinator-Procurement I – Expeditor
Kinder- Morgan
04.2013 - 08.2015
- Purchasing activities included researching, identifying, and evaluating vendors.
- Reviewed pricing and quality of purchases.
- Documented all purchasing decisions, entered Freight Invoices.
- Attended meetings with project managers to discuss the upcoming needs.
HR Administrative Assistant/Payroll
Nabors Drilling
10.2010 - 11.2012
- Assisted with the day-to-day operations to the head of HR/HSE.
- Prepared new hire folders, Ran background checks.
- Assigned rig personnel to various rigs.
- Timekeeping/payroll for rig personnel.
- Scheduled meetings for Safety meetings and prospective clients.
Texas Medical Center
04.2007 - 09.2010
- Provided receptionist, clerical and administrative support.
- Validated money for the parking garages in the medical center.
Payroll/Billing Specialist
Core staff - Houston, Texas
11.2006 - 03.2007
- Entered associate’s timesheet into the Temp-ware system on a weekly basis to ensure that the associate got paid in a timely manner.
Customer Billing Specialist, Revenue Support Senior Associate, WEB Account - Specialist, A/R Cash Specialist
IKON Office Solutions
12.1999 - 11.2006
- Implemented rate increases to customer accounts that are required when their contracts are up for renewal.
- Verified credits issued by the team to assure accuracy.
- Created and implemented billing processes and procedures to establish customer and company relationships.
- Maintained email center by setting up new registrations.
- Maintained customer issue and resolution Reports.
- Reconciliation of depository bank statements by the company's deadline.
- Keyed cash applications into the Advance system.
- Researched and resolved unapplied depositions of cash.
- Handled the duties for Canada, responsible for wires, credit card, processing of refunds to customers and clearing old items on the unidentified and unapplied report.
A/R Cash Specialist
Air Liquide
01.1998 - 12.1999
- Reconciliation of depository bank statements by the company's deadline.
- Keyed cash applications into the Advance system.
- Researched and resolved unapplied depositions of cash.
- Contract thru Accountemps
Administrative Assistant
Arch- Con Construction
02.2023
- Provided support to the Director plus as well as providing specialized support to eight other workers.
- Helped the office get organized.
- Ordered supplies from ODP, Quill, Etc.
- Organized luncheons, sent up fights, request check request for invoices, create spreadsheets create fliers in Publisher submitted expenses in Concur.
- Set up contracts.
- Billing in the AVR System.
- Entered Permits in the IWorks.
- Ran reports through AVR.
- Created PO’s and Work order thru AVR.
Booking Specialist
Pappas Corporate Office
12.2022
- Satisfy incoming inquiry calls and emails.
- Manage all reservations and events.
- Ensure all phone or website inquiries are followed up with accurately, and in a timely and professional manner.
- Build strong and lasting relationships and take responsibility for all guests.
- Complete any other task given.
- Temp
Administrative Assistant
Ledger Lounger
10.2021
- Prepared Communications.
- Created PowerPoint presentations.
- Temp
Order Entry Specialist
Accelerate Learning, Inc.
09.2021
- Took Purchase Orders from each person or salesperson.
- Create invoices, process return requests.
- Enter Purchase order in the Account Payable Database.
- Temp
Special Project Analyst
Baylor Genetics (Contract thru Kelly Services)
03.2017
- Analyzed two hundred spreadsheets for billing audit.
- Entered if payment had or had not been received from the insurance company.
- Verified spreadsheets for accuracy.
- Temp
HR Administrative Assistant
Noble Energy (Contract through Staffmark/Various Assignments)
- Created personnel files in FileNet.
- Updated employee’s personal information in FileNet.
- Prepaid packages for shipping and receiving who housed Dow Chemical’s products.
- Temp
Education
Diploma -
Aldine Senior High
01.1984
Criminal Justice
University of Houston
DowntownSkills
- Financial support
- Administrative support
- Clerical support
- Payments processing
- Expense control
- Invoice verification
- Invoice reconciliation
- Report creation
- Record maintenance
Timeline
Assistant City Secretary
Prairie City Hall
06.2025 - Current
Receptionist
NexTier
10.2023 - 02.2025
Cash Applications Specialist
DISA Global Solutions
05.2023 - 06.2023
Administrative Assistant
Arch- Con Construction
02.2023
Booking Specialist
Pappas Corporate Office
12.2022
Broker Specialist
Community Health Choice
06.2022 - 09.2022
MRI Mobile Assistance for patient access
Ben Taub
03.2022 - 06.2022
Broker Specialist
Community Health Choice
10.2021 - 03.2022
Administrative Assistant
Ledger Lounger
10.2021
Order Entry Specialist
Accelerate Learning, Inc.
09.2021
Donor Specialist
Food Bank
03.2021 - 04.2021
Front Desk
Main Street Capitol
02.2021 - 03.2021
Administrative Assistant
Anti-Defamation League
06.2018 - 06.2019
Customer Service Representative/ Payroll
Freeman (Contract thru Aerotek)
04.2018 - 05.2018
Customer Service Representative
DHL/Stumberger (Contract thru Staffmark)
07.2017 - 09.2017
Special Project Analyst
Baylor Genetics (Contract thru Kelly Services)
03.2017
Coordinator-Procurement I – Expeditor
Kinder- Morgan
04.2013 - 08.2015
HR Administrative Assistant/Payroll
Nabors Drilling
10.2010 - 11.2012
Texas Medical Center
04.2007 - 09.2010
Payroll/Billing Specialist
Core staff - Houston, Texas
11.2006 - 03.2007
Customer Billing Specialist, Revenue Support Senior Associate, WEB Account - Specialist, A/R Cash Specialist
IKON Office Solutions
12.1999 - 11.2006
A/R Cash Specialist
Air Liquide
01.1998 - 12.1999
HR Administrative Assistant
Noble Energy (Contract through Staffmark/Various Assignments)
Diploma -
Aldine Senior High
Criminal Justice
University of Houston