Organized and collaborative Operations professional with extensive experience in client-facing industries and a dedication to promoting an efficient and empowered work culture. Areas of expertise are customer relations, analyzing performance trends, and identifying growth opportunities in service quality.
In addition to my Operations experience, I also worked as a freelance AI Content Contributor for Outlier between March 2024 - August 2024, wherein I trained various large language models (LLMs) through writing, editing/proofreading, and reviewing AI content as well as contributor content for optimal formatting and accuracy.