VIVIAN NGUYEN
Rockville,MD
Summary
- Sr. Trust Account Manager with 7+ years of trust account management, client servicing, CLO, borrowing base modeling and reporting experience
- Strong data analytic and technical skills with a prime focus on improving work process and efficiency
Overview
7
7
years of professional experience
Work History
Trust Account Manager II
FIS Global
03.2023 - Current
- Build strong working relationships with clients and proactively provide solutions to recurring problems
- Continue to assume responsibilities of a Trust Account Manager I except with an increased deal load and more diverse CLO lifecycle stages
Trust Account Manager I
FIS Global
02.2022 - 03.2023
- Served as primary point of contact for clients' inquires and ad-hoc requests
- Liaised with internal and external personnel to ensure timeliness & accuracy of deliverables as well as maintained a high level of client service quality
- Built/updated Excel models for CLO distribution reports per indenture, servicing and management agreements
- Monitored CLO compliance testing and facilitated compliance model changes in CDO Suite
- Reconcile/updated CLO cash flow, collateral, and capital data in CDO Suite for reporting and daily deliverables
- Provided training to trust administrators and assistance to trust managers
Senior Portfolio Analyst
Computershare
11.2021 - 02.2022
- Analyzed and maintained data for CLO, lending facility, and custody portfolios
- Processed portfolio cash outflows (buy trades, invoice, note, interest payments)
- Navigated indentures, credit, and loan servicing agreements to keep portfolio data and models current
- Coordinated with collateral managers, agent banks, and accountants
- Generated CLO monthly, waterfall, and note valuation reports
- Served as team lead for a client team with over 50 portfolios
- Provided training to new analysts and assist teammates with issues
Senior Portfolio Analyst
Wells Fargo
04.2021 - 11.2021
- Served as team lead and provide trainings to junior analysts
- Worked on new projects as requested by clients
- Reviewed other analysts' works
- Continued to assume regular responsibilities of a junior analyst
Portfolio Analyst
Wells Fargo
05.2017 - 04.2021
- Daily reconciled and manage cash flows for several CLOs, leveraged loan facilities, and custodies
- Facilitated trade settlements and quarterly payments
- Analyzed and maintain portfolio data for reporting
- Worked with independent accountants and collateral managers to ensure portfolios are in compliance
- Navigated legal document and update portfolio models/data when necessary
- Served as first point of contact for client inquiries.
Education
BA - Mathematics
Hood College
05.2014
BA - Management, Finance Concentration
Hood College
05.2014
Skills
- VBA
- Excel
- Python
- Project Management
- Client Service
Timeline
Trust Account Manager II
FIS Global
03.2023 - Current
Trust Account Manager I
FIS Global
02.2022 - 03.2023
Senior Portfolio Analyst
Computershare
11.2021 - 02.2022
Senior Portfolio Analyst
Wells Fargo
04.2021 - 11.2021
Portfolio Analyst
Wells Fargo
05.2017 - 04.2021
BA - Mathematics
Hood College
BA - Management, Finance Concentration
Hood College
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