VIVIAN NGUYEN
Dallas,TX
Summary
I am a driven and committed flexible worker offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. I am extremely detail-oriented, a perfectionist and self-motivated in nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks. I enjoy learning new skills and constantly growing and expanding my knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HOSTESS
MONARCH RESTAURANT
09.2022 - Current
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
SERVER ASSISTANT
UCHI
03.2022 - 08.2022
- Demonstrated extensive knowledge of menu items, recommending, and upselling whenever appropriate.
- Collaborated with other staff members to maintain fine-dining customer satisfaction.
SERVER
BENIHANA
02.2021 - 03.2022
- Carried out complete opening, closing and shift change duties efficiently.
- Kept equipment functional and supplies well-stocked to promote efficient operations.
Education
-
Collin County Community College
Plano, TX01-2021
HIGH SCHOOL DIPLOMA -
Sachse High School
Sachse, TX01.2020
Skills
- Excellent communicator
- Quick learner
- Problem solver
- Computer skills
- Social media management
- Deadline oriented
- Dedicated team player
- Extremely motivated to learn
- Multitasking and prioritization
References
Jennifer McAnnally, Monarch GM, (773) 844-6686
Bill Lao, Benihana Manager, (469) 215-6785
Certification
- Licensed Real Estate agent since May 2024.
Timeline
HOSTESS
MONARCH RESTAURANT
09.2022 - Current
SERVER ASSISTANT
UCHI
03.2022 - 08.2022
SERVER
BENIHANA
02.2021 - 03.2022
-
Collin County Community College
HIGH SCHOOL DIPLOMA -
Sachse High School
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