Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vivian Oddo

Gretna,NE

Summary

My heart loves helping people to live their best life and be seen, heard, valued and supported. I excel at developing relationships with others and making a positive impact each day. Communication is key in every area of life and I enjoy and thrive on maintaining positive and supportive relationships with others. Being structured and intentional every day keeps me focused, steady and grounded which helps run things smoothly and efficiently. I work well under pressure and never procrastinate but love to get the job done. I thrive on seeing and interacting with people and have positively impacted the admin team in excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Family Support Specialist and Office manager/Administrator

A Blessing of Hope LLC
Omaha, NE
10.2023 - Current
  • For three months I worked in Family Support before being promoted to Office Manager and Administrative Assistant
  • This role is taking care of all the office needs by purchasing supplies, office upkeep, maintenance of visitation rooms and making sure all associates have access to snacks, drinks, computers and car seats
  • As the administrator I proofread and edit over one hundred documents a week and emailed each merged case to its case manager every week
  • I made sure to reach out to each field worker in the event of a missing or vaguely written document to make sure it was dealt with appropriately and in a timely manner
  • This position required weekly meetings with management and full transparency with all associated in the field
  • I emailed the caseworkers for updated referrals and sent out follow-up emails in case none were received
  • Finally I edited monthly reports and helped the other admins when needed to meet the DHHS with required goals and deadlines
  • Recently, I became the full-time Administrator of our company's IFP and IFR programs
  • This takes admin responsibility to an intensity of precision and accuracy for editing, reaching out to therapists and skill builders and clinical therapists
  • Each case must be signed off at every visit and uploaded to DocuSign for the clinical Therapist's signatures
  • Each day I edit and send out assigned cases to the DHHS and update its portal for weeks, hours, and notices of cancellations
  • I frequently check Quickbooks to verify the hours of both direct and indirect times to make sure the visits aligns with the portal times for accurate billing
  • I attend meetings every week and reach out to gather needed information to run the program smoothly

Family Support Specialist

McConaughy Discovery Center
Ogallala, NE
06.2023 - 09.2023
  • As a field worker, I picked up children from their foster placement and took them to the home or if court ordered a neutral location for a supervised visit with their biological parents
  • This position required constant attention to every detail and precise documentation of everything occurring in the visits
  • I planned visits with the caseworker and families and made sure that there was structured one on one time with the parents
  • Also, I helped with redirecting conversations and proper communication when needed
  • As a Family Support Specialist, I conducted sessions with the parents to help them with housing, finding a job, budgets, and personal growth through rehabilitation
  • This position required a perfect driving record and background check
  • It also required professional conduct at all times and intentional contact with case management and company management through phone calls and emails

Direct Support Professional

ResCare Creative Family Solutions
Lynchburg, VA
05.2022 - 06.2023
  • I helped young children with autism get out in the community to enjoy the things they loved
  • This position also included ADLs, and documentation of our daily routines
  • I also was an advocate for the children whose were non verbal and helped communicate through sign language and pictures
  • I also specialized in working with the elderly and taking care of their medical appointments, grocery shopping, budgeting, and keeping track of their house
  • As a companion to them, we also enjoyed various outings that included going to the mall, eating out and going to the movies
  • For a long while I was a caretaker for a cancer patient and helped him with all aspects of treatments, including cooking, medicine dosing, doctor appointments, personal hygiene, and community involvement
  • I worked alongside of his oncologist in keeping him safe, healthy and in the end as comfortable as possible

Education

High school diploma -

Homeschool
Lynchburg, VA
06.1997

Skills

  • DocuSign
  • Autism Experience
  • Office Management
  • Case Management
  • American Sign Language
  • Administrative Experience
  • Proofreading
  • QuickBooks
  • Bookkeeping
  • Developmental Disabilities Experience
  • Budgeting
  • Special Education
  • Google Docs

Certification

  • Driver's License
  • CPR Certification

Timeline

Family Support Specialist and Office manager/Administrator

A Blessing of Hope LLC
10.2023 - Current

Family Support Specialist

McConaughy Discovery Center
06.2023 - 09.2023

Direct Support Professional

ResCare Creative Family Solutions
05.2022 - 06.2023

High school diploma -

Homeschool
Vivian Oddo