Vivian Passonneau
New York,NY
Summary
Undergraduate student with a solid background in retail and food service environments, demonstrating proficiency in team collaboration, problem-solving, and customer service. Experience in utilizing feedback to build efficiency in operations and fostering relationships with patrons and consumers to improve experience.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Catering Attendant
Bryce Jordan Center
- Implement solutions for on-the-spot challenges while maintaining a positive atmosphere for patrons
- Upheld health and safety standards, ensuring compliance with regulatory requirements
- Maintain cleanliness and organization of equipment stock to keep available for employee use
Bakery Clerk
Village Super Markets
08.2024 - 02.2025
- Build relationships with customers to enhance shopping and consumer experience
- Maintain cleanliness and health code standards in every area while keeping workspace organized and manageable
- Communicate with management on customer needs and foster solutions to issues or problems within department
Sales Associate
Kid To Kid
06.2021 - 10.2021
- Organized and tagged merchandise, ensuring accurate inventory tracking
- Consistently completed nightly closing checklists, maintaining store standards
- Maintained inventory management strategies, adapted quickly to POS system, facilitating smooth customer transactions
- Worked cohesively with team to optimize store operations
Education
BACHELOR'S OF SCIENCE - FINANCE
Marymount Manhattan College
New York, NY01.2027
BACHELOR'S OF SCIENCE - INTERNATIONAL BUSINESS
Marymount Manhattan College
New York, NY01.2027
Skills
- Team Collaboration
- Social Media
- Customer Service
- Slack Software
Internship
VITA/TCE Volunteer - Campaign for Working Families (Spring 2025 Semester)
- Complete IRS tax preparation training and gain understanding of various tax forms
- Complete intake and W-4 information for campaign clients
- Use various platforms like slack to communicate with shift supervisor about client concerns
Student Organizations
Marymount Manhattan College, Campus Activities Board (CAB),
- Assist CAB team and executive board on planning and carrying out student development events
- Help ensure campus events runs smoothly and without issue
- Listen to student feedback and implement plans to create strategies for future events
Certification
- VITA/TCE- Basic Certification
- VITA/TCE- Intake/Interview and Quality Review
Timeline
Bakery Clerk
Village Super Markets
08.2024 - 02.2025
Sales Associate
Kid To Kid
06.2021 - 10.2021
Catering Attendant
Bryce Jordan Center
BACHELOR'S OF SCIENCE - FINANCE
Marymount Manhattan College
BACHELOR'S OF SCIENCE - INTERNATIONAL BUSINESS
Marymount Manhattan College
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