Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Paulson

Seattle

Summary

Passionate about delivering exceptional customer service across diverse environments, including PCC and Fred Meyer, I am dedicated to helping people and enhancing their experiences. My work with students at SPU provided valuable insights, motivation, and a deeper commitment to personal growth. In Spring 2021, I transitioned to full-time studies, pursuing a Bachelor's Degree in Psychology at Seattle Central, which I am proud to complete in June 2026. Known for adaptability, strong interpersonal skills, and a proactive approach, I am eager to leverage my experiences and academic background to contribute effectively to dynamic teams.

Overview

38
38
years of professional experience
7881
7881
years of post-secondary education

Work History

Cashier

Seattle Pacific University
Seattle
10.2019 - 09.2025
  • Managed student card transactions efficiently, ensuring seamless account deposits and accurate fund handling.
  • Optimized lunch and dinner rush periods with professional pacing, enhancing students experience and satisfaction.
  • Executed precise cash handling and checkout procedures, leveraging extensive experience to minimize errors.
  • Maintained immaculate cleanliness and organization of checkout areas, promoting a hygienic and welcoming environment.
  • Delivered exceptional, friendly service to students, fostering a positive and memorable customer experience.
  • Achieved zero discrepancies in cash drawer reconciliation at the end of each shift, demonstrating reliability and attention to detail.

Grocery Checker - Grocery Stocker

PCC Markets
Seattle
04.2006 - 11.2017
  • Proper pacing of long grocery lines, during peak hours of shopping.
  • Excellent customer service given to each customer, while still properly pacing the grocery lines.
  • Accurate cash handling as to positive outcome, of the till being balanced at end of shift.
  • At PCC there was a great focus on customer service, whether it be helping someone on the grocery floor, or their specialty departments such as Deli, Bakery or Meat departments.
  • Proper carrying out of UPC accuracy in matching placement of grocery products on proper shelves in assigned location.
  • Ensured proper rotation of perishable goods to minimize waste.
  • Maintained cleanliness and sanitation of the checkout area and storage spaces.
  • Checked inventory levels and reported low stock items to management.
  • Followed safety procedures to prevent accidents and ensure a safe shopping environment.
  • Handled customer complaints professionally and provided appropriate solutions.

Grocery Cashier

Fred Meyer
Seattle
06.1987 - 11.2003
  • Greet customers warmly and assist with their shopping needs.
  • Operate cash register and handle cash transactions accurately.
  • Maintain cleanliness and organization of checkout area.
  • Scan items efficiently and ensure correct pricing.
  • Resolve customer issues and answer product inquiries professionally.
  • Bag groceries carefully to prevent damage during transport.

Education

BACHELOR OF SCIENCE - BEHAVIORAL SCIENCE, HUMAN SERVICES

SEATTLE CENTRAL COLLEGE
Seattle

ASSOCIATE OF ARTS -

BELLEVUE COLLEGE
Bellevue

HIGH SCHOOL DIPLOMA -

EVERGREEN SENIOR HIGH SCHOOL
Seattle

ASSOCIATE OF APPLIED SCIENCE - Fashion Marketing

HIGHLINE COLLEGE
Midway

Skills

  • UNDERSTANDING THE IMPORTANCE OF TREATING EACH CUSTOMER WITH INTEGRITY AND RESPECT
  • ADAPTABILITY
  • MICROSOFT EXCEL
  • RELIABILITY
  • TIME MANAGEMENT
  • PATIENCE

Timeline

Cashier

Seattle Pacific University
10.2019 - 09.2025

Grocery Checker - Grocery Stocker

PCC Markets
04.2006 - 11.2017

Grocery Cashier

Fred Meyer
06.1987 - 11.2003

BACHELOR OF SCIENCE - BEHAVIORAL SCIENCE, HUMAN SERVICES

SEATTLE CENTRAL COLLEGE

ASSOCIATE OF ARTS -

BELLEVUE COLLEGE

HIGH SCHOOL DIPLOMA -

EVERGREEN SENIOR HIGH SCHOOL

ASSOCIATE OF APPLIED SCIENCE - Fashion Marketing

HIGHLINE COLLEGE

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Vivian Paulson