VIVIAN PHAM
Phoenix,AZ
Summary
Dedicated and passionate college student eager to contribute professional expertise and gain valuable work experience. Demonstrated proficiency in collaborative team environments and consistently meeting customer demands with a positive and customer-centric approach. Committed to supporting brand goals by effectively managing a range of responsibilities and tasks simultaneously, ensuring attention to detail and timely completion.
Overview
11
11
years of professional experience
Work History
Baker
Tous Les Jours
Phoenix, AZ
12.2022 - Current
- Executed daily production schedule to ensure a consistent supply of fresh baked goods.
- Monitored and managed oven temperatures, baking times, and ingredient quantities for optimal results.
- Produced a variety of bread, pastries, and other baked goods according to established standards
- Ensure compliance with health and safety regulations, including food safety standards and guidelines
- Work collaboratively with other kitchen staff to coordinate production schedules and ensure smooth operations
Barista
Tous Les Jours
Mesa, AZ
01.2021 - Current
- Consistently delivered exceptional customer service, ensuring customer satisfaction through personalized interactions and friendly service
- Strong communication skills honed through taking orders, offering recommendations, and addressing customer concerns, fostering a reputation for active listening and clear communication
- Demonstrated cooperative and helpful attitude while working harmoniously with colleagues to achieve common goals in a fast-paced environment
- Prepared and served a wide range of beverages, including espresso-based drinks, brewed coffee, teas, and specialty beverages
- Conducted regular equipment maintenance, such as cleaning espresso machines and calibrating grinders, to ensure optimal performance
Teen Camp Counselor
Deer Park Monastery
Escondido, CA
01.2019 - 01.2019
- Performed position as role model for younger students by displaying team spirit and enthusiasm
- Completed and participated in assigned camp duties, including team-building exercises, clean-up, garbage disposal and recycling, dishwashing, carrying water-bins, etc
- Facilitated and supervised interaction between campers
- Collaborated with camp directors and coordinators in program activities.
Babysitting & Tutoring
Parents
Phoenix, AZ
01.2013 - 01.2019
- Babysitter for two younger sisters and older brother that has a disability
- Observed and monitored playtime activities
- Administered medication, following strict instructions from parents and medical labels
- Completed housekeeping chores, such as laundry, cooking meals, and tidying common areas
- Assisted siblings with homework assignments and special projects across different subjects.
Education
Bachelor of Science - Computer Science
Mesa Community College
05.2026
Highschool Diploma -
Mountain Pointe Highschool
05.2021
Skills
- Composure Under Pressure
- Attention to Detail
- Active Listener
- Exceptional Technology Use
- Conversant at English
- Quick Learner
Websites
Timeline
Baker
Tous Les Jours
12.2022 - Current
Barista
Tous Les Jours
01.2021 - Current
Teen Camp Counselor
Deer Park Monastery
01.2019 - 01.2019
Babysitting & Tutoring
Parents
01.2013 - 01.2019
Bachelor of Science - Computer Science
Mesa Community College
Highschool Diploma -
Mountain Pointe Highschool
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