Vivian Quillen
Spartanburg,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Heirloom
12.2023 - Current
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Private Nanny
Myself
11.2020 - 12.2023
- Organized activities that enhanced children's physical, emotional and social well-being.
- Organized different types of activities to enhance physical and intellectual development.
- Coordinated playdates and outings to meet children's physical and social needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
- Played games, worked on puzzles, and read books to young children.
- Encouraged children to be understanding and patient with others.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Assisted children with homework assignments and special projects across different subjects.
- Implemented daily routines for optimal child development and created a structured environment.
Server
Two Samuels
09.2019 - 10.2020
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked guests' identification before serving alcoholic beverages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Arts - Business Administration And Management
Greenville Technical College
Greenville, SC05.2024
Skills
- Team Leadership
- High Energy and Stamina
- Interpersonal Communication
- Strong Work Ethic
Timeline
Server
Heirloom
12.2023 - Current
Private Nanny
Myself
11.2020 - 12.2023
Server
Two Samuels
09.2019 - 10.2020
Associate of Arts - Business Administration And Management
Greenville Technical College
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