Overview
Work History
Skills
Timeline
Generic

Vivian Rodriguez

Overview

3
3
years of professional experience

Work History

ICMS- Office of Diversion and Reentry

The People Concern
Los Angeles, CA
01.2024 - Current
  • Knowledgeable in CHAMP.
  • Conducted 5x5 assessments, care plan developments, and housing acuity index.
  • Worked closely with Brilliant Corners in order to obtain subsidies for clients moving into Project-Based or Tenant-Based apartments
  • Attended court hearings when necessary to provide testimony regarding the status of a client's condition, mandates, compliance, or progress in treatment.
  • Work with an assigned caseload of 15 to 20 Office of Diversion and Reentry clients, who are released from custody into permanent housing services.
  • Built strong relationships with local landlords to increase available housing options for clients with government subsidies.
  • Continue to work with permanently housed clients by providing assertive, community-based rehabilitation and case management services to high-risk, mentally ill patients in order to ensure housing retention.
  • Assist clients with lease signing in order to ensure proper understanding of financial obligations, tenant rights, and property management rules and regulations.
  • Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
  • Prepare clients for housing readiness in the timeframe of 6-12 months before applying for government-funded subsidies.
  • Assisted clients with obtaining housing-related documentation, such as identification, verification of benefits, Social Security card, and birth certificate.
  • Inspected vacated units upon move-out for damage assessment purposes.
  • Assisted clients with applying for housing needed funds such as General Relief, Social Security Income, or job income.
  • Knowledge of client diagnosis and medication in order to provide proper care plans.
  • Assess the client's mental health in order to provide correct linkages to psychiatric services.
  • Coordinated with primary and mental health care in order to track the client's health and progress. Notified the mental health team of any psychiatric changes in order to ensure proper diagnosis and medication.
  • Enrolled clients into Full Service Partnership programs.
  • Submit referrals for the client's interim housing prior to the release of incarceration.
  • Assist clients with applications for CalFresh and state-covered insurance in order to receive mental health services right away.
  • Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations.
  • Regularly monitored the client's physical well-being by conducting home visits.
  • Monitored medication compliance through regular contact with psychiatrists, pharmacies, and housing-site nursing staff.
  • Maintained communication with external providers, such as probation officers, or juvenile justice personnel, concerning client progress.
  • Provided crisis intervention services to individuals experiencing emotional distress or mental health crises.
  • Enrolled clients' suffering from substance use disorder into proper treatment programs, such as residential treatment, intensive outpatient, or NA meetings.
  • Complied with client court mandates, such as substance use treatment or medication mandates.
  • Developed and implemented individualized treatment plans for clients to address their mental health needs.
  • Maintained client records by reviewing case notes, and logging events and progress into CHAMP.
  • Advocated for patients in healthcare or social service environments to promote wellness and autonomy.
  • Created crisis intervention plans for high-risk individuals who were at risk of relapse or overdose.
  • Maintained positive relationships with landlords by responding promptly to inquiries or complaints.

Case Manager II

City Net Homeless Services
Santa Ana, CA
05.2023 - 01.2024
  • Assessed client eligibility for rental subsidies such as Section 8 vouchers or other government funded programs.
  • Worked as a liaison with the Santa Ana Police Department in order to respond to loitering and crisis intervention calls. Provided shelter and outreach resources to those experiencing homelessness.
  • Worked with the Santa Ana Police Department jail program in order to release current inmates who experience homelessness, in turn for enrolling them in services.
  • Monitored client progress towards established goals and objectives outlined in service plans.
  • Enrolled clients in psychiatric and mental health services.
  • Collaborated with partner organizations to coordinate services for clients experiencing homelessness or at risk of becoming homeless.
  • Coordinated move-in activities for new tenants including furniture donations, apartment cleaning, installation of safety equipment.
  • Transported patients safely to social activities and doctors appointments.
  • Modified treatment plans to accommodate changes in clients' health or progress.
  • Documented services and collected the required data for evaluation in HMIS (Clarity).
  • Provided crisis intervention services during emergency situations.
  • Maintained accurate records of client interactions in case management software.

Metro Homeless Outreach Worker

RMI International
Los Angeles, CA
08.2022 - 03.2023
  • Interviewed potential client's experiencing homelessness on the Metro rails, buses, and stations. Collected personal information to determine eligibility for enrollment into PATH.
  • Tracked data using spreadsheets to record interactions, phone calls, and potential enrollments.
  • Worked as a liaison with the LAPD to assist those experiencing homelessness on transit by providing outreach rather than risking arrest or being ticketed.
  • Collaborated closely with social workers, case managers, physicians, and other professionals to ensure client success.
  • Conducted daily counts of homelessness residing on metro stations, rails, and buses.
  • Implemented community outreach and engagement plans to reach vulnerable communities.

Behavior Interventionist

Autism Spectrum Interventions
Fullerton, CA
01.2022 - 01.2023
  • Tracked and analyzed data on client behaviors to assess progress and adjust interventions as needed.
  • Conducted functional behavioral assessments to identify the function of problem behaviors.
  • Provided feedback about interventions being used by teachers during classrooms visits or observations.
  • Designed and delivered tailored behavior skills training sessions to clients to promote independence.
  • Provided training to staff and faculty on observing and referring students for assistance.
  • Collaborated with school staff, parents, and community stakeholders to create a safe learning environment for all students.
  • Provided crisis intervention and management to address immediate behavioral concerns safely and effectively.
  • Trained caregivers and educators on behavior intervention techniques and strategies to ensure consistency.
  • Implemented de-escalation techniques when needed to reduce stress levels among students displaying challenging behaviors.
  • Developed and implemented ABA treatment plans based on assessment data and behavioral goals.

Skills

  • Client advocacy
  • Housing and mental health assessment
  • Documentation and recordkeeping
  • Progress monitoring
  • Intervention planning
  • Disability support
  • Stress management techniques
  • Substance abuse prevention

Timeline

ICMS- Office of Diversion and Reentry

The People Concern
01.2024 - Current

Case Manager II

City Net Homeless Services
05.2023 - 01.2024

Metro Homeless Outreach Worker

RMI International
08.2022 - 03.2023

Behavior Interventionist

Autism Spectrum Interventions
01.2022 - 01.2023

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Vivian Rodriguez