Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vivian Silva

Houston,TX

Summary

Dynamic and dedicated professional with experience at Flower Shop Of Chapin, excelling in customer service and cash handling. Proven ability to enhance customer experiences through effective communication and teamwork. Recognized for maintaining a clean and organized workspace, ensuring a welcoming atmosphere while consistently meeting client needs.

Professional retail worker with comprehensive experience in customer service and cash handling. Adept at fostering team collaboration and flexibility to meet shifting demands. Skilled in transaction processing, inventory management, and maintaining orderly work environments. Strong interpersonal skills and focus on delivering results ensure reliable performance.

Experienced with handling cash transactions, maintaining accurate records, and providing customer support. Utilizes strong communication skills to ensure customer satisfaction and resolve issues effectively. Knowledge of retail procedures and sales techniques.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Retail Cashier

Flower Shop Of Chapin
02.2020 - 08.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Set up new sales displays each week with fresh merchandise.

Caregiver

Home Incarnation Services
05.2018 - 12.2019
  • Provided daily personal care and assistance to clients, ensuring comfort and dignity.
  • Developed individualized care plans, adapting to changing client needs and preferences.
  • Coordinated medication schedules and monitored adherence to prescribed treatments.
  • Assisted with mobility and physical activities, promoting independence among clients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Education

High School Diploma -

Cesar Chavez High School
8501 Howard Dr
06-2018

Skills

  • Customer service
  • Flexible schedule
  • Teamwork and collaboration
  • Reliability and punctuality
  • Problem-solving
  • Workplace cleanliness
  • Merchandise stocking
  • [Language] fluency
  • Customer engagement
  • Cash handling
  • Professionalism and courtesy
  • Conflict management
  • Store cleaning

Languages

Spanish
Native or Bilingual

Timeline

Retail Cashier

Flower Shop Of Chapin
02.2020 - 08.2025

Caregiver

Home Incarnation Services
05.2018 - 12.2019

High School Diploma -

Cesar Chavez High School