Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

VIVIAN TORREZ

Riverbank,CA

Summary

Diligent professional with 4.5+ years of experience and a proven knowledge of account development, brand management, and campaign management. Aiming to leverage my skills to successfully fill the Recruitment Coordinator role at your company. Team-driven Recruitment Coordinator considered an expert in Human Resource. Compassionate yet sharp to always get the job done correctly. Pursuing a role where exceptional attention to detail and well-developed skills will be highly valued.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Floral Manager

Forthequeens_llc
01.2024 - Current
  • Trained employees on customer order taking and basic floral arranging.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
  • Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, and fundraisers.

CREDIT SPECIALIST

360 Credit Services
02.2021 - Current
  • Listen attentively, thoroughly review account, take ownership, address respectfully, resolve and accurately document all credit decisions
  • Accurately resolve all customer inquiries received via email, written correspondence, phone or system queued
  • Assist with bank risk strategies by performing verifications and reporting real time circumstances that indicate a high potential for fraudulent activity
  • Consistently achieve expectation on all key performance indicators
  • Participate and manage performance development plan as set forth by Team Manager
  • Pursued collections through negotiation for payment in full, payment plans, or settlement

PATIENT SERVICE REPRESENTATIVE

Stanislaus Surgical Hospital/ Sutter Health
11.2017 - 02.2021
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies
  • Interview patients or their representatives to identify problems relating to care
  • Maintain knowledge of community services and resources available to patients
  • Meet with supervisor daily to submit completed assignments and discuss progress
  • Identify and report problems in obtaining valid data
  • Answer applicants' questions about benefits and claim procedures

Education

Associate of Science -

San Joaquin Valley College
Salida, CA
05.2014

Skills

  • Bilingual English / Spanish
  • MS Office Suite
  • Excel
  • Web / Tech Savvy
  • Organization and Prioritization
  • Problem Solving
  • Team Leadership
  • Social Media Marketing
  • Team Collaboration

Certification

20 Hour SAFE Comprehensive: Mortgage Loan Originator Course

Languages

Spanish
Native or Bilingual

Timeline

Floral Manager

Forthequeens_llc
01.2024 - Current

CREDIT SPECIALIST

360 Credit Services
02.2021 - Current

PATIENT SERVICE REPRESENTATIVE

Stanislaus Surgical Hospital/ Sutter Health
11.2017 - 02.2021

Associate of Science -

San Joaquin Valley College
VIVIAN TORREZ