Vivian Varela
Cocktail Waitress/ Bartender
Las Vegas,NV
Summary
Responsible professional skilled at serving drinks, making drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
3
3
years of professional experience
Work History
Bartender
XO Cabaret Miami
Miami, FL
11.2022 - 11.2024
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Greeted frequent visitors by name and explained new promotions.
- Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Assisted in setting up the bar for service shift.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Trained new bartenders on drink preparation and upselling techniques.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Greeted guests with friendliness and professionalism.
- Cleansed glasses with sanitizing solution after each use.
Cocktail Server/Bartender Trainer
Leo's Bar and Grill
El Paso, TX
08.2021 - 11.2022
- Served cocktails, beverages, and selected dishes promptly and accurately.
- Prepared checks, itemizing total drink costs and taxes.
- Maintained accurate cash handling practices while efficiently serving customers.
- Received payment by cash or credit card and return change when necessary.
- Took drink orders from tables and bar area and relayed to bartenders.
- Ensured cleanliness of tables, bar area, and workstations at all times.
- Communicated with patrons to offer friendly service and determine needs.
- Provided excellent customer service at all times.
- Filled condiments and napkin containers during slack periods.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Processed cash payments from customers using a point-of-sale system.
- Maintained tidiness and organization throughout bar area.
Education
Certificate - Bartending & Cocktail Server
Academy Bartending Cocktail Server
Las Vegas, NV07-2021
Skills
- Health codes compliance
- Safe service compliance
- Bar restocking
- Fluency in Spanish and English
- Maintaining a clean bar
- Outstanding customer service
- Cash register operation
- Preparing garnishes
Timeline
Bartender
XO Cabaret Miami
11.2022 - 11.2024
Cocktail Server/Bartender Trainer
Leo's Bar and Grill
08.2021 - 11.2022
Certificate - Bartending & Cocktail Server
Academy Bartending Cocktail Server
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