Vivian Vazquez
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Case Manager
Bee First Primary Home Care
San Antonio , TX
07.2021 - 01.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Monitored client progress through regular follow-up contacts.
- Maintained up-to-date case records with case activity status.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Adhered to ethical principles and standards to protect clients' confidential information.
Patient Care Coordinator
San Antonio Eye Center
San Antonio , TX
02.2021 - 07.2021
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Maintained accurate records of all patient care activities using electronic health record systems.
HR Assistant
Legacy Home Health Agency
San Antonio , TX
12.2019 - 10.2020
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
HR Coordinator
Becton Dickinson BD Medical
San Antonio , TX
10.2018 - 12.2019
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Provided guidance to supervisors on legal policies such as equal employment opportunity guidelines.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Generated monthly reports regarding employee absences and tardiness.
Education
High School Diploma -
Stevens High School
San Antonio, TX06.2012
Skills
- Referral Coordination
- Case Management
- Performance Tracking
- Records Management
- Community Outreach
- Organization and Multitasking
- Conflict Resolution
- Positive Attitude
- Decision-Making
- Relationship Building
- MS Office
Languages
Spanish
Professional
Timeline
Case Manager
Bee First Primary Home Care
07.2021 - 01.2023
Patient Care Coordinator
San Antonio Eye Center
02.2021 - 07.2021
HR Assistant
Legacy Home Health Agency
12.2019 - 10.2020
HR Coordinator
Becton Dickinson BD Medical
10.2018 - 12.2019
High School Diploma -
Stevens High School
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