Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vivian Vega

Philadelphia,PA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Customer-focused Head Bartender with 10 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Overview

21
21
years of professional experience

Work History

Head Bartender

Marv Loves Too
10.2018 - 10.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained 15 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Home Health Aide

Elite Home Health Care
03.2019 - 10.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Stocker

Walmart
02.2016 - 06.2019
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Processed and packaged stock items for customer purchases.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Bartender

Set It Off
09.2005 - 11.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Sales Associate

Gordons Furniture
09.2005 - 03.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Representative

KICKS USA
05.2002 - 10.2002

I helped customers once they walked in the store. I would help them pick out the best and top of the line sneakers, clothing, and accessories.

  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

No Degree -

Community College of Philadelphia
Philadelphia, PA
01.2011

High School Diploma -

Olney Charter High School
Philadelphia, PA
06.2006

Skills

  • Preparing Garnishes
  • Liquor and Beer Knowledge
  • Attentive Service
  • Measurement Accuracy
  • Speak two Languages English and Spanish
  • Client Documentation
  • Care Plan Assessment
  • Meal Preparation
  • Behavior Redirection
  • Mobility Support
  • First Aid and Safety
  • Light Housekeeping

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Home Health Aide

Elite Home Health Care
03.2019 - 10.2019

Head Bartender

Marv Loves Too
10.2018 - 10.2023

Stocker

Walmart
02.2016 - 06.2019

Bartender

Set It Off
09.2005 - 11.2018

Sales Associate

Gordons Furniture
09.2005 - 03.2006

Sales Representative

KICKS USA
05.2002 - 10.2002

No Degree -

Community College of Philadelphia

High School Diploma -

Olney Charter High School
Vivian Vega