Professional Summary
Overview
Work History
Skills
Timeline

Vivian Villarreal

Target
HOUSTON,TX
18
years of professional experience

Driven general merchandiser with expertise in inventory management and customer service. Proven ability to implement effective merchandising strategies and enhance team performance, ensuring optimal product availability and customer satisfaction.

Work History

General Merchandiser Team Member

6 Years 10 Months
Target | 11.2019 - Current
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Implemented merchandising strategies to enhance product visibility and drive sales performance.
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Analyzed sales data to identify trends and adjust merchandise placement accordingly.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Conducted regular price audits to maintain accurate pricing information for all products on display.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.

1st Assistant Department Manager

1 Year 2 Months
Five Below | 09.2018 - 11.2019
  • Collaborated with other departments to achieve company-wide goals and improve overall performance.
  • Managed daily operations, overseeing staff schedules, inventory management, and budgeting.
  • Provided exceptional support to Department Manager as needed on critical decision-making tasks, project management activities, or handling escalated issues from customers or employees alike.
  • Improved team productivity by developing and executing effective training programs for new hires.

1st Assistant Department Manager

6 Years 4 Months
Cato's Fashion | 04.2012 - 08.2018
  • Collaborated with team members to execute promotional events, increasing customer engagement.
  • Analyzed sales data to identify trends, contributing to informed decision-making for inventory management.
  • Ensured compliance with company policies and procedures, fostering a positive work environment.
  • Facilitated communication between staff and upper management, streamlining feedback processes for continuous improvement.
  • Increased customer satisfaction with exceptional service and timely resolution of concerns.

1st Assistant Department Manager

3 Years
Payless Shoe Store | 03.2009 - 03.2012
  • Assisted in training and onboarding new team members to enhance operational efficiency.
  • Monitored inventory levels, ensuring timely restocking of merchandise and minimizing stockouts.
  • Implemented visual merchandising strategies to maximize product visibility and drive sales.
  • Supported management in daily operations, maintaining smooth workflow across departments.

Skills

In-store support
Merchandise stocking
Time management
Cleaning procedures
Quick learner
Cash register operations
Customer relationships
Inventory tracking
Stocking
Shelving of products
Order fulfillment
Inventory monitoring
Customer service
Inventory counting
Inventory audits
Merchandising and display
Heavy lifting
Loading and unloading
Payment processing
Storage organization
Critical thinking
Teamwork and collaboration
Motivated team player
Loss prevention
Hand truck operation
Packing and shipping
Stocking and replenishing
Product labeling
Retail merchandising
Order filling
Stockroom maintenance
Pallet arrangement

Timeline

General Merchandiser Team Member

Target
11.2019 - CurrentRead More

1st Assistant Department Manager

Five Below
09.2018 - 11.2019Read More

1st Assistant Department Manager

Cato's Fashion
04.2012 - 08.2018Read More

1st Assistant Department Manager

Payless Shoe Store
03.2009 - 03.2012Read More
Vivian Villarreal