Microsoft Office
VIVIAN WIRTH-KENYON
Summary
Experienced professional well-suited for Project Management, Planning and Design, Commercial Real Estate, and Property Management positions in organizations committed to excellence in Facilities Management. Proven executive with a progressive industry background and a decisive leadership style. Possesses strategic planning abilities, a strong background in change management, and a forward-thinking mindset. Thrives on challenges and remains focused on meeting future demands. Results-driven Chief Operating Officer driving performance improvements and leading strategic initiatives. Excels at managing cross-departmental activities and effectively communicating organizational objectives. Skilled at developing and executing innovative strategies to stimulate growth and enhance service quality.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
ResCom Management LLC
01.2019 - 06.2024
- Responsible for all management and marketing for the residential and commercial division which includes property management and all project management, interior design, and consulting contracts
- Provide high level support and management to community associations in Excess of 1,000 units
- Assure that the policies, resolutions, and goals of the board are carried out
- Knowledgeable of all association governing documents, rules and regulations, as well as general legal requirements according to the Florida Coordinate activities of association professionals including attorneys, auditing, and engineering firms
- Provide lease and sales applications, condo questionnaires, notary, and estoppels services
- Establish delinquency policies with the board of directors and coordinate collection action with attorneys
- Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners, and Board of Directors.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Community Manager
Access Property Management
01.2017 - 01.2019
- Provide high level support and management to community associations in Excess of 1,500 homes
- Work closely with the board of directors to address and react to the needs of the communities as well as daily management of the site
- Manage bid process, review bid specifications, proposals and comparison spreadsheets in order to make board recommendations as appropriate
- Assure that the policies, resolutions, and goals of the board are carried out
- Knowledgeable of all association governing documents, rules, and regulations, as well as general legal requirements of a community association
- Coordinate activities of association professionals including attorneys, auditing, and engineering firms
- Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners, and Board of Trustees.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Principal Owner/Consultant
ResCom Property Management
01.2012 - 01.2017
- Responsible for all management and marketing for the commercial and residential division which includes property management and all project management, interior design and consulting contracts
- Developed business strategies for better communication between property managers and Board of Trustees of condominium/townhouse Associations by identifying requirements, establishing clear and achievable objectives, project scopes, time, and cost.
- Implemented best practices related to governance, compliance adherence, and risk mitigation processes – safeguarding the company's reputation within industry circles as a trustworthy entity.
- Developed strong client relationships through consistent communication, timely responses, and personalized service.
- Managed financial aspects of the business, including budgeting, forecasting, risk analysis, and cost control measures to ensure profitability.
Executive Vice President
RSL Management
01.2003 - 01.2012
- Responsible for all management and marketing for the commercial division which includes property management and all project management and interior design contracts
- (3,000 units under management with 3 managers.) Directed property managers to produce high quality projects that delivered required product, service and result within scope, on-time, and within budget
- Developed business strategies for better communication between property managers and Board of Trustees of condominium/townhouse Associations by identifying requirements, establishing clear and achievable objectives, project scopes, time, and cost.
- Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
- Provided executive leadership during mergers and acquisitions, ensuring seamless integration while maintaining operational excellence.
Principal Consultant
Deutsche Bank
01.1999 - 01.2003
- Managed design and construction projects by providing cost effective, flexible workspace in accordance with the user and in compliance with all applicable laws and within code
- Directed the restacking and renovation of 300,000 square foot office space at corporate headquarters
- Directed architects, engineers, technology infrastructure, and security to ensure project's timely completion of 15 floors within $30.5 million budget
- Maintained all projects within budget and on schedule (which included: site selection, space planning, programming, design, coordination, compliance with standards, construction management, furniture selection and moving arrangements).
- Negotiated contracts with vendors, securing optimal terms and conditions while reducing costs.
- Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
Project Manager
BFI Incorporated
01.1998 - 01.1999
- Managed clients' interior design and construction projects by providing cost effective, flexible workspace in accordance with the stake holder and in compliance with all applicable laws and codes.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Project Manager
American International Group (AIG)
01.1995 - 01.1998
- Directed re-engineering of the interior space for a $1,500,000 legal office renovation
- Managed ongoing daily realty, legal, maintenance, furniture, and equipment requirements for tenants of fifteen-story office complex
- Directed renovation of 25,000 square foot office space that required all work to be done during nights and weekends
- Reorganized entire two floors office within $2.5 million budget
- Redesigned 21,000 square foot office floor plan that had fallen behind schedule
- Resulted in $1.5 million project proceeding on schedule that met building codes and satisfied client needs
- Renovated existing office space with used furniture and existing products
- Reduced budget by 50% that saved client $250,000
- Managed LAN and telecommunication installation for mass marketing company that required very sophisticated equipment
- Project was completed on time and within a $300,000 budget.
Project Manager Consultant
VW DESIGN SERVICES
01.1993 - 01.1995
- Consulted for Steelcase and Knoll dealerships to manage long-term projects for major customers, United Swiss Bank and Westminister Bank
- Developed standard office finishes and custom furniture design for a multimillion-dollar project
- United Swiss Bank carried the same theme throughout a 400,000 square foot building, creating repeat business.
Project Manager
THOMAS J. LIPTON COMPANY
01.1988 - 01.1993
- Custom designed offices for high-level executives in addition to coordinating the move of personnel, furniture, and equipment for district field offices nationwide
- Researched design requirements for $40,000 office renovation that incorporated unique American style
- Directed the space planning and all design functions for the landmark building (Lever House), consisting of 21 floors and staff of 800.
Education
License Community Manager - Real Estate Community Manager
Florida Community Management
Sarasota, FL05.2018
Bachelor of Arts - Project Management
The College of New Jersey
Newark, NJ06.1984
Skills
- Microsoft Professional Office Suite
- Property Management Software (Tops/Enumerate Yardi, and Property Ware)
- Managed multiple global and national commercial projects $25-$75 million annually
- Develops innovative strategies producing timely and cost-effective results
- Strong team player focused on achieving immediate and long-range objectives
- Working knowledge of construction process, building codes and product technical details
- Leadership skills to manage project managers, architects, construction personnel construction scheduling and coordinating with internal logistics operations and state codes to ensure on-time product delivery and installation within budget
- Process Improvement
- Strategic Planning
- Operations Management
- Strategic business planning
Certification
- Real Estate, Florida, 01/01/2022, Present, New Jersey, 01/01/2003, 01/01/2017
- Community Association Management, Florida, 01/01/2019, Present
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- West Florida Community Assocaition
- Sarasota Real Estate Commission
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home option401k matchPersonal development programsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Yardi
Enumerate
Quick Books
Topps
Languages
English
Advanced (C1)
Interests
Art
House reconstruction and design
Interior design
Golf
Timeline
Chief Operating Officer
ResCom Management LLC
01.2019 - 06.2024
Community Manager
Access Property Management
01.2017 - 01.2019
Principal Owner/Consultant
ResCom Property Management
01.2012 - 01.2017
Executive Vice President
RSL Management
01.2003 - 01.2012
Principal Consultant
Deutsche Bank
01.1999 - 01.2003
Project Manager
BFI Incorporated
01.1998 - 01.1999
Project Manager
American International Group (AIG)
01.1995 - 01.1998
Project Manager Consultant
VW DESIGN SERVICES
01.1993 - 01.1995
Project Manager
THOMAS J. LIPTON COMPANY
01.1988 - 01.1993
License Community Manager - Real Estate Community Manager
Florida Community Management
Bachelor of Arts - Project Management
The College of New Jersey
- Real Estate, Florida, 01/01/2022, Present, New Jersey, 01/01/2003, 01/01/2017
- Community Association Management, Florida, 01/01/2019, Present
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