VIVIAN YANNELI PEÑA PALACIOS
Brownsville,TX
Summary
Detail-oriented biology student experienced in administrative support, customer service, and educational initiatives. Bilingual in English and Spanish, fostering effective communication and collaboration. Prepared to contribute to healthcare or research settings by applying strong organizational skills and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Student Assistant
Center of Bilingual Learning & Innovation (UTRGV)
06.2025 - Current
- Coordinated and planned educational workshops, outreach initiatives, and university events to enhance engagement and learning.
- Supported faculty, staff, students, and community partners by providing efficient administrative assistance.
- Deliver bilingual support in English and Spanish to facilitate effective communication with diverse audiences.
- Respond to emails, phone calls, and in-person inquiries in a professional and timely manner.
- Create and edit documents, spreadsheets, and presentations using Microsoft Office and Google Workspace.
- Organized office operations and scheduled meetings, prepared materials, and managed event logistics to ensure smooth execution.
- Prepare, organize, and maintain digital and physical records while ensuring accuracy and confidentiality.
- Collaborate with team members to support multiple projects while meeting deadlines in a fast-paced environment.
Receptionist
Hotel Plaza Rivera
06.2022 - 08.2022
- Greeted visitors and guests, providing friendly and knowledgeable assistance to enhance their experience.
- Maintained clean and organized reception area, contributing to positive first impressions for visitors.
- Operated a multi-line telephone system and directed calls to the appropriate departments.
- Resolved customer concerns and complaints promptly, ensuring satisfaction and maintaining a welcoming environment.
- Communicated with customers via email, telephone, and postal mail.
Certified Teacher Assistant
San Jorge School
05.2022 - 07.2022
- Provided individualized and small-group support to strengthen student understanding and facilitate daily classroom activities.
- Implemented classroom rules and procedures to maintain a safe, respectful, and productive learning environment.
- Collaborated with teacher to prepare instructional materials and classroom displays, enhancing student engagement.
- Maintained a clean, organized, and well-prepared classroom.
- Acquired new skills efficiently in fast-paced environments., improving efficiency and productivity.
- Displayed a positive attitude while interacting with students and staff. and enthusiasm in a fast-paced environment.
Education
Bachelor of Science - Biology
University of Texas Rio Grande Valley
01-2028
Bachelor of Science - Biotechnology
Arkansas State University Campus Querétaro
Queretaro, MexicoSkills
- Microsoft Office
- Google Workspace
- Administrative Support
- Data Entry
- Customer Service
- Organization
- Communication
- Research
- Teamwork
- Problem Solving
Languages
Native Spanish, Native English ,Basic French
Timeline
Student Assistant
Center of Bilingual Learning & Innovation (UTRGV)
06.2025 - Current
Receptionist
Hotel Plaza Rivera
06.2022 - 08.2022
Certified Teacher Assistant
San Jorge School
05.2022 - 07.2022
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Bachelor of Science - Biotechnology
Arkansas State University Campus Querétaro