Vivian Yousif
Sterling Heights,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Apparel Lead
Dicks Sporting Goods
09.2023 - Current
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Coordinated special events and in-store promotions, driving increased sales and brand awareness within the community.
Hostess
Steakhouse 22
08.2023 - 09.2023
- Backed up servers by checking on tables and retrieving items for guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Manager
McDonald's
01.2020 - 08.2023
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
High School Diploma -
Lamphere High School
Madison Heights, MI06.2022
Skills
- Attention to Detail
- Cash Handling
- Information Analysis
- Merchandise Recommendations
- Adaptable and Flexible
- Positive Customer Engagement
- Reliable and Responsible
- Customer Service
- Honest and Dependable
Timeline
Apparel Lead
Dicks Sporting Goods
09.2023 - Current
Hostess
Steakhouse 22
08.2023 - 09.2023
Manager
McDonald's
01.2020 - 08.2023
High School Diploma -
Lamphere High School
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