Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviana Aparicio

Belvidere,Illinois

Summary

Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Team Member

Chick-fil-A
Rockford, IL
02.2021 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.

Host

La Costa Bora
Belvidere, Illinois
07.2019 - 03.2020
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations and communicated changes to guests.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Answered customer questions about hours, seating and menu information.

Education

High School Diploma -

Belvidere High School
Belvidere, IL
05.2020

Skills

  • Following Instructions
  • Continuous Development
  • Upbeat and Positive Personality
  • Order and Refund Processing
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Chick-fil-A
02.2021 - Current

Host

La Costa Bora
07.2019 - 03.2020

High School Diploma -

Belvidere High School

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Viviana Aparicio