Summary
Work History
Skills
Languages
Timeline
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Viviana Balladares

North Plainfield,NJ

Summary

Detail-oriented professional, experienced in cashier management and safety protocols. Skilled in customer service and organization, ready to leverage expertise to drive operational excellence and enhance customer experiences. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Work History

Technologist Logist

USTC Live Logistics
2022 - 2024
  • Managed logistics operations to ensure timely delivery of goods.
  • Implemented safety protocols to enhance workplace safety standards.
  • Performed root cause analysis on reported bugs or errors within the system.

Cashier

Celegene
2017 - 2020
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained work area and kept cash drawer organized.

Cashier

Los Amigos Fine Fair
2003 - 2017
  • Managed cash register and maintained accurate cash drawer balance.
  • Assisted customers with product inquiries and store navigation.
  • Trained new cashiers on procedures and customer service standards.
  • Provided exceptional customer service to enhance shopping experience.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Skills

  • Logistics management
  • Safety protocols
  • Data analysis
  • Inventory control
  • Customer relationship management
  • Time management
  • Effective communication
  • Cash register management
  • Customer service
  • Money handling
  • Basic math
  • Customer service excellence
  • Empathy and patience
  • Customer assistance
  • Reliability and punctuality

Languages

Spanish
Native or Bilingual

Timeline

Technologist Logist

USTC Live Logistics
2022 - 2024

Cashier

Celegene
2017 - 2020

Cashier

Los Amigos Fine Fair
2003 - 2017

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Viviana Balladares