Viviana Binitie
Temecula,Ca
Summary
Self-motivated HR Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
10
10
years of professional experience
Work History
HR Specialist/Benefits Specialist
Nikkiso
Temecula, Ca
12.2019 - 06.2022
- Onboarded new hires, processed changes and terminations in HRIS system, specifically ADP Workforce Now for both International and US employees
- Processed enrollments, terminations and changes for health and welfare plans, including retirement 401k and supplemental plans
- Managed and coordinated Open Enrollment (including coordinating with external vendors and benefit brokers
- Process benefits enrollments for all full time employees that include health/ dental/vision insurances, short/long term disability, FSA/DCP, and FMLA.
- Managed set-up, permissions, access, and support for various HR systems.
- Prepared census reports for management
- Filed surveys/report such EEO-1, OSHA and EDD
- Respond to human resources-related and benefit inquiries for 800+ employees.
- Managed and updated HR documents. Maintained human resources information system and kept employee files up to date and accurate.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures. In addition assisted operations director with various projects and implementations.
- Conserved time and improved workflows by handling special projects and emergency solutions.
Account Service Representative
The Advantage Group
Temecula, CA
04.2018 - 10.2019
- Managed 100+ FSA/LFSA/DFSA plans for different companies ranging in sizes and industries.
- Duties included coordinating with human resource and payroll representatives to verify accuracy of payroll deductions
- Online registration troubleshooting, claims processing, regular voice and email correspondence, disbursement of funds, employee enrollments, terminations, and account changes
- General clerical tasks (filing, copying, scanning, etc.)
- Reviewing, filtering, sorting and converting excel spreadsheets for production purposes.
Appointment Scheduler
RSP And Associates
Temecula, CA
01.2018 - 04.2018
- Handled high volume of ingoing and outgoing calls
- Scheduled Copy service appointments for subpoenas issued
- Answered and resolve customer questions, as needed
- Maintained weekly and monthly department performance goals
- Managed high volume of emails and responded in a professional and timely manner
- Prioritized tasks assigned by department supervisor
- Properly converted, saved, sent and electronically faxed various types of documents (ex., .pdf, .docx, .jpeg) for legal review.
Volunteer
Westpac DODEA School District
Okinawa, Japan
01.2014 - 09.2017
- Parent teacher association Vice President
- Event and fundraiser coordinator
- Implemented annual Art show that included local artist and displayed student art.
- Planned and hosted 5k run, managed spirit wear orders and student recognition events
- Used strong interpersonal communication skills to convey information to others.
- Planned and delivered numerous activities and special events for programs and services
Insurance Agent/Lead CSR
Winchester And Associates
Temecula, CA
02.2013 - 11.2013
- Sold and managed home and auto insurance policies for small insurance brokerage firm
- Resolved underwriting issues
- Identified product changes implemented by insurance companies
- Related information to customers
- Trained new CSR personnel
- Earned Insurance License from California Department of Insurance
- Conducted myself with integrity and remained ethical in sales practices
Claims Processor
United Agricultural Benefit Trust
Corona, CA
07.2008 - 04.2010
- Processed PPO /Non-PPO medical and dental claims for both US and Mexico according to medical plans
- Oversaw all aspects of Mexico claims department
- Handled customer service calls for both medical and dental benefits
- Corresponded with providers and external departments to obtain pertinent information for claims processing
Education
Aphr Course, Onward to Opportunity -
IVMF Syracuse University
San Diego2021
Medical Billing Certificate -
Bryman College
City Of Industry, CA2005
Skills
- Bilingual (Spanish/English)
- Problem solving
- Collaborator/Team Work
- Emotional Intelligence
- Organization
- Microsoft Office
- Attention to detail
- Computer Technology
Timeline
HR Specialist/Benefits Specialist
Nikkiso
12.2019 - 06.2022
Account Service Representative
The Advantage Group
04.2018 - 10.2019
Appointment Scheduler
RSP And Associates
01.2018 - 04.2018
Volunteer
Westpac DODEA School District
01.2014 - 09.2017
Insurance Agent/Lead CSR
Winchester And Associates
02.2013 - 11.2013
Claims Processor
United Agricultural Benefit Trust
07.2008 - 04.2010
Aphr Course, Onward to Opportunity -
IVMF Syracuse University
Medical Billing Certificate -
Bryman College
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