Viviana Campo
Houston,TX
Summary
Focused professional with knowledge in interpersonal relationships.
Strategic and forward-thinking leader with a tactical and motivated mindset. Excellent relationship building and critical thinking skills with a decisive and decisive nature.
Overview
15
15
years of professional experience
Work History
Quality Control Inspector
Star Building Services
05.2022 - Current
- Communicated with cleaning supervisor about quality issues.
- Inspected quality of service taking notes and pictures, appearance and other specifications about cleaning.
- Schedule account visits route monthly, depending on the degree of urgency, whether or not it was recently visited.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained up-to-date knowledge of product and service changes.
- Conduct inspections
- Present monthly management report.
- Transmit messages between SBS and client.
Office Assistant
Fast Vacuum Repair
02.2022 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Make invoice
- Make quotes and service orders, and track them.
- Sell product and services for janitorial services.
Lawyer
AGENCIA NACIONAL DE MINERIA, Mining National Agency
10.2013 - 11.2021
- Provide professional services in the VSCSM, to develop activities of
inspection of mining titles, in documentary evaluation of files,
substantiation and review of administrative acts and other legal procedures that
arise from such activities. - Evaluate and analyze, from a legal point of view, information contained in mining title in order to verify compliance with obligations by
part of owners and prepare in a timely manner the administrative acts or
legal documents that may be applicable. - Substantiate the administrative acts that resolve
procedures or define legal situations of mining titles. - Support,
From a legal point of view, carrying out visits that are scheduled to
different mining titles, in accordance with procedure established by ANM. - Participate in
work tables organized by ANM, with different Territorial Entities
and mining owners, or other regional events, to disseminate regulations
current mining and operational aspects of mining activity in region, among other functions
Lawyer's Assistant
The City Of Dagua
05.2012 - 04.2013
- Organized documents to manage paper and electronic filing systems of clients.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Office Assistant
BIOPLAS SAS
03.2009 - 12.2011
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
Abogada Junior
Robles Robles Y Asociados
12.2009 - 12.2010
- Researched and wrote contracts, agreements and proposals.
- Attended hearings as representative of corporate entities and firm clients.
- Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
- Took meeting notes and compiled paperwork to support department.
- Created and finalized contracts and other legal documents for clients.
- Communicated with clients and collected information to research cases and prepare settlement offers.
Education
MBA - Enviromental Law
Externado University
Colombia05.2011
Lawyer - LAW
Javeriana Universityy
Colombia11.2009
High School Diploma -
De La Sagrada Familia
Colombia06.2002
Skills
- I can describe myself as a person who is essentially calm, passionate about everything I do, responsible, I am willing to serve without expecting anything in return, reliable, quite “stressful” because I like to do things well, and full of love for everything and all I like to play sports like swimming, I always get up early to work out, and because of that i could say the discipline in this matter definitely have it, I like to dance and climb mountains, all outdoor activities attract my attention, and in this I find my ability to adapt to different environments and scenarios, driving a car is just my thing, i am soo good at it, and day by day I try to fall in love with cooking Who knows if I succeed, but I have definitely seen my persistence in this I consider myself a somewhat nervous woman, sometimes fear attacks me but in the end I end up doing what I came to do I am very good at analyzing people, and behaviors, and this allows me to interact easily, being able to find quick and effective solutions, I am very conciliatory, I believe in justice and I always go for it
- I am a very good observer, I pay attention to small details, and I try to communicate with all people in the best way, with equanimity and a lot of respect for their process, and I try to apply all this in my work
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Inspector
Star Building Services
05.2022 - Current
Office Assistant
Fast Vacuum Repair
02.2022 - 05.2022
Lawyer
AGENCIA NACIONAL DE MINERIA, Mining National Agency
10.2013 - 11.2021
Lawyer's Assistant
The City Of Dagua
05.2012 - 04.2013
Abogada Junior
Robles Robles Y Asociados
12.2009 - 12.2010
Office Assistant
BIOPLAS SAS
03.2009 - 12.2011
MBA - Enviromental Law
Externado University
Lawyer - LAW
Javeriana Universityy
High School Diploma -
De La Sagrada Familia
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