Viviana Castro
Eastvale
Summary
Senior HR executive with 15+ years of progressive leadership experience serving as a trusted advisor to executive and regional leadership teams across geographically dispersed, multi-state organizations. Proven ability to align enterprise-wide talent strategy with business objectives, lead large-scale organizational change, and build high-performing HR teams that drive engagement, compliance, and operational excellence. Deep expertise in workforce planning, employee relations, labor law compliance, leadership development, and complex workforce transitions.
Overview
12
12
years of professional experience
Work History
Regional Manager / HR Generalist / HR Coordinator / Recruiter
- Source Interlink | Evenflo | Western Technologies | Contractors and Builder
General Manager, Human Resources – Pacific Northwest Region
COMMUNICATIONS TEST DESIGN, INC. (CTDI)
01.2022 - Current
- Serve as senior HR advisor to executive and regional leadership, supporting approximately 3,500 employees across 32 locations nationwide within a highly regulated, multi-state environment.
- Drive enterprise talent and workforce strategies aligned with business objectives, including organizational design, workforce optimization, leadership development, and succession planning.
- Lead and mentor HR leaders and teams across regions, fostering a cohesive, high-performing HR function supporting both on-site and geographically dispersed teams.
- Advise leadership on complex employee relations matters, risk mitigation, and policy application, partnering closely with Legal and Compliance to ensure consistent, defensible outcomes.
- Lead workforce transition initiatives, including reductions in force, severance planning, and WARN/CA WARN compliance, balancing business needs with employee impact.
- Designed and executed bilingual, inclusive internal communications strategies to support engagement, compliance, and equitable access to information across diverse employee populations.
- Implemented data-informed engagement, wellness, and recognition programs to strengthen culture, morale, and retention in a manufacturing environment.
- Developed and implemented market-aligned compensation structures to support recruitment, retention, and compliance with evolving wage and hour regulations.
- Partner with executive leadership on M&A due diligence and integration planning, providing HR strategy, risk assessment, and workforce planning support.
- Achieved measurable business outcomes, including a 30% reduction in workers’ compensation claim costs and a 45% reduction in workplace injuries through proactive programs and leadership training.
Senior Regional Human Resources Manager
01.2019 - 01.2022
- Led HR strategy and operations for 26 locations nationwide, supporting approximately 3,000 employees and managing a team of HR professionals.
- Partnered with senior leaders to translate enterprise HR strategy into regional execution plans, improving consistency, engagement, and compliance.
- Provided consultative guidance on complex labor relations, wage and hour compliance, performance management, and employee relations matters.
- Supported leadership through organizational change initiatives, including restructuring and workforce realignment.
Regional Human Resources Manager
01.2017 - 01.2019
- Oversaw HR operations for 2,600 employees across eight locations, serving as a strategic business partner to branch, regional, and corporate leaders.
- Led investigations, performance management, and disciplinary actions while ensuring compliance with federal, state, and local employment laws.
- Designed and delivered management training on hiring, documentation, terminations, harassment prevention, and compliance.
Director, Human Resources
COS BAR USA
01.2016 - 01.2017
- Directed HR operations across 14 states, advising executive leadership on talent strategy, workforce planning, and organizational growth.
- Established scalable HR policies and procedures to support rapid expansion while ensuring regulatory compliance.
CA Manager, Human Resources
LOUIS VUITTON AMERICAS
01.2014 - 01.2016
- Served as strategic HR partner to senior leadership within a global luxury manufacturing organization.
- Led enterprise-wide HR initiatives including leadership development, succession planning, organizational effectiveness, and employee engagement.
Education
Master of Business Administration (MBA) -
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
J.D. - Law
The Colleges of Law
Pasadena, CA12-2028
Skills
- Strategic HR leadership
- Organizational design proficiency
- Expertise in multi-state employment regulations
- Talent strategy development
- Organizational change leadership
- Employee relations management
- Compliance with WARN regulations
- HR leadership and coaching
- Team engagement strategies
- Policy development and performance oversight
Accomplishments
- Developed union awareness programs resulting in zero organizing campaigns.
- Constructed a special remuneration program that addressed scarce skills, which was accepted and implemented company-wide.
- Managed up to eight human resource professionals located in five states.
- Reduced job descriptions from over 100 to less than 45 by removing duplicate and obsolete job descriptions.
Affiliations
- Society for Human Resource Management (SHRM)
- PIHRA – Professionals in Human Resources Association
- Human Resources Networking Group (HRNG)
Languages
Spanish
Native or Bilingual
Timeline
General Manager, Human Resources – Pacific Northwest Region
COMMUNICATIONS TEST DESIGN, INC. (CTDI)
01.2022 - Current
Senior Regional Human Resources Manager
01.2019 - 01.2022
Regional Human Resources Manager
01.2017 - 01.2019
Director, Human Resources
COS BAR USA
01.2016 - 01.2017
CA Manager, Human Resources
LOUIS VUITTON AMERICAS
01.2014 - 01.2016
Regional Manager / HR Generalist / HR Coordinator / Recruiter
Bachelor of Science - Business Management
University of Phoenix
Master of Business Administration (MBA) -
University of Phoenix
J.D. - Law
The Colleges of Law