Viviana Flores
Mission,TX
Summary
Skilled reliable individual with strong personal ethics focused on maximizing full responsibility for case managing and bringing success on family reunification services. I bring good interpersonal skills and have effective use of proficiency with computer and office equipment. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
8
8
years of professional experience
Work History
Clinician
Deployed Services ICF
Carrizo Springs, TX
04.2023 - 05.2024
- Provide consultation and documentation regarding minors functioning health, mental health status, and treatment.
- Conduct intake, admission, and screenings with minors , and document results.
- Continually monitor the mental/emotional well-being of minors and arrange appropriate third-party services as needed, including arranging for and facilitating external specialized mental health services with community providers.
Credit Repair Specialist/General Manager
Finance
10.2016 - 03.2024
- Manage over 50 employees documents weekly
- Collect and verify timekeeping information for all employees
- Calculate weekly sales from each employee to make sure we were meeting our weekly sales goal
- Inform 20-30 clients weekly about their credit report and gave them a detailed report showing what we did for them
- Submitted documents to our trade line company to help increase clients credit.
Child Caregiver
The Kids Academy
01.2016 - 09.2016
- Worked with children to develop good cognitive, physical and language skills.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
Edinburg, TX05.2021
Associate of Arts - Middle School Teaching
South Texas College
Mcallen, TX05.2018
Skills
- Family counseling
- Defining treatment objectives
- Client evaluation
- Community resources
- Crisis management
- Case management
- Work ethic
- Communication
- Training & Development
Accomplishments
- Exceeding expectations
- Leading a team that achieved positive and measurable results
- Holds an Associate Degree of Arts in Teaching
- Holds a Bachelors Degree in Rehabilitation
References
1. Miriam Sanchez
Case Manager
Southwest Key Programs
(956)800-2242
miriamr.sanchez97@gmail.com
2. Jessica Zamora
Case Manager
Southwest Key Programs
(956)442-6411
rodriguezj1493@yahoo.com
3. Karina Garza
Assistant Principle
Idea
(956)340-0190
karina.rodriguez@ideapublicschoolds.org
4. Chad Covey
Owner/CEO
The RGV Credit Repair Specialists
(956)358-3457
Timeline
Clinician
Deployed Services ICF
04.2023 - 05.2024
Credit Repair Specialist/General Manager
Finance
10.2016 - 03.2024
Child Caregiver
The Kids Academy
01.2016 - 09.2016
Bachelor of Science - Rehabilitation Services
The University of Texas Rio Grande Valley
Associate of Arts - Middle School Teaching
South Texas College
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