Summary
Overview
Work History
Education
Skills
Education Abroad
Presentations
Timeline
Generic

Viviana García Roqueta

Summary

Higher education professional with over five years of experience in student affairs and international education. Skilled in designing and implementing academic and co-curricular initiatives that support global programs, with a strong focus on cultural integration and student development. Proven ability to coordinate academic travel programs, manage student concerns, and foster institutional partnerships to enhance global learning opportunities. Adept at crisis response, student advising, and assessment planning. Bilingual in English and Spanish, with a passion for creating inclusive and transformative experiences for diverse student populations.

Overview

7
7
years of professional experience

Work History

Assistant Director of Student Services

Harvard Griffin GSAS
04.2024 - Current
  • Serve in an on-call capacity responding to physical and mental health emergencies on campus
  • Coach students on matters related to student concerns, and resource referral
  • Advise faculty and staff on matters of student wellbeing
  • Create and update records in Maxient information system
  • Update emergency response protocols aligned with best practices
  • Collaborate with Counseling and Mental Health Services to provide appropriate response to students experiencing mental health crisis

Assistant Director of Student Affairs

Emerson College European Center
06.2022 - 04.2024
  • Facilitate alignment of institutional and departmental strategic goals across different stakeholders
  • Supervise, train, and evaluate 4 full time student affairs coordinators and 3 on-call-duty staff members
  • Maintain and update campus policies to enhance student support and experience
  • Manage annual student government budget of approximately €12,000
  • Coordinate and plan academic travel excursions for approximately 90 students during fall and spring term
  • Develop and implement innovative co-curricular student development programs
  • Counseled students on personal and academic concerns including roommate mediations and referrals
  • Create and administer assessment plan to evaluate student experience and programs' effectiveness

Assistant Director of Residential Education

Dartmouth College
06.2021 - 06.2022
  • Supervise, train, and evaluate 13 Undergraduate Advisors, 4 Graduate Fellows, and a Building Assistant
  • Manage programming and staff development budgets of approximately $68,000
  • Operate the day-to-day functions of a residential house of 400 first year and upper-class residents
  • Collaborate with House Professors and LLC advisors to implement the residential house model
  • Work cooperatively with facilities staff to ensure quality customer service to students and parents
  • Adjudicate disciplinary cases by emphasizing restorative justice and reflective learning

Residence Director

University of Tennessee at Chattanooga
05.2020 - 05.2021
  • Operated the day-to-day functions of a first-year residence hall housing 500 residents
  • Managed a 24-hour desk and common area spaces within residence hall
  • Supervised, trained, and evaluated 20 RAs, a Graduate Hall Director, and a Building Assistant
  • Responded to emergency situations in weekly on-call rotation for 3,000 students across 11 residences
  • Managed staff development and programming budgets of approximately $8,000

Graduate Practicum Student

Southern Methodist University
05.2019 - 05.2020
  • Designed and implemented an innovative assessment protocol to evaluate needs of stakeholders
  • Coordinated and facilitated focus groups to gather data for surveys using the Delphi method
  • Analyzed qualitative and quantitative data using Qualtrics and Rev Transcripts
  • Developed the 2020-2025 Research Agenda with recommendations for the future of the department

Graduate Hall Director

Texas A&M University
07.2018 - 05.2020
  • Oversaw day-to-day operations of a residence hall housing 600 first-year residents
  • Recruited, selected, co-supervised, trained, and evaluated 16 Resident Advisors
  • Provided on-call crisis response for 14 residence halls and 5,000+ residents
  • Facilitated hall programming efforts, including the planning and implementation of program
  • Co-advised a Community Council comprised of 8 members on hall improvements and programming
  • Acted as Student Conduct Hearing Officer for alleged violations and assigned appropriate sanctions
  • Coordinated check-in/out procedures, room changes, and key inventories for 650 bed spaces
  • Co-managed Global Living Learning to create an enhanced experience for exchange students

Education

Master of Science - Student Affairs Administration in Higher Education (SAAHE)

Texas A&M University (TAMU)
College Station, Texas
01.2020

Bachelor of Science - Biology

University of Georgia (UGA)
Athens, Georgia
01.2018

Skills

  • Fluent in Spanish
  • Fluent in English
  • Question, Persuade, Refer (QPR) Suicide Prevention Gatekeeper
  • Maxient
  • StarRez
  • Canvas
  • Microsoft Office
  • Qualtrics Software

Education Abroad

  • TAMU Education Abroad, Johannesburg, South Africa, 2020, International Education
  • UGA Globis Study Abroad, Verona, Italy, 2015, International Affairs and Art History

Presentations

  • Roqueta, V., Grabsch, D., Multifaceted Needs Assessment: Using the Delphi method to aid consensus-building for strategic initiatives, 2021 NASPA Annual Conference, 2021
  • Roqueta, V., Roden, B., Reassessment and Enhancement of the First Year Residential Experience (FYRE) Curriculum, 2022 ACPA Annual Conference, 2022
  • Roqueta, V., Student Leadership Without Borders, 2024 NASPA EUCA Conference, 2024

Timeline

Assistant Director of Student Services

Harvard Griffin GSAS
04.2024 - Current

Assistant Director of Student Affairs

Emerson College European Center
06.2022 - 04.2024

Assistant Director of Residential Education

Dartmouth College
06.2021 - 06.2022

Residence Director

University of Tennessee at Chattanooga
05.2020 - 05.2021

Graduate Practicum Student

Southern Methodist University
05.2019 - 05.2020

Graduate Hall Director

Texas A&M University
07.2018 - 05.2020

Bachelor of Science - Biology

University of Georgia (UGA)

Master of Science - Student Affairs Administration in Higher Education (SAAHE)

Texas A&M University (TAMU)
Viviana García Roqueta